Job Overview
Location
Remote, Canada
Job Type
Full-time
Category
Project Manager
Date Posted
February 17, 2026
Full Job Description
đź“‹ Description
- • As a Project Manager at SmartBug Media, you will be the central orchestrator of our clients' digital success, driving projects from inception to completion with a focus on delivering exceptional results and fostering resilient growth.
- • You will serve as the primary point of contact for project execution, building strong relationships with clients and ensuring their expectations are not only met but exceeded, leading to high levels of satisfaction and long-term partnerships.
- • Acting as an expert advisor, you will collaborate closely with Account Managers to provide strategic recommendations to clients, leveraging your deep understanding of digital marketing, web development, and technology to guide them towards achieving their business objectives.
- • Your analytical prowess will be crucial in dissecting complex challenges, applying a structured problem-solving approach to navigate diverse project scenarios and identify optimal solutions.
- • A proactive mindset is key; you will actively seek opportunities to enhance project scope and deliverables, identifying areas for added value that can further benefit our clients and strengthen their digital presence.
- • You will be instrumental in co-producing and meticulously maintaining essential project documentation, including detailed work plans, realistic timelines, and clear team briefs, ensuring all stakeholders are aligned and informed.
- • Diligently managing project scope is paramount. You will be responsible for identifying potential risks early on and proactively proposing effective solutions to mitigate them, ensuring the smooth and successful progression of every project.
- • You will foster an environment of efficient and proactive day-to-day production, working seamlessly with our diverse teams of specialists in design, front-end development, back-end development, SEO, and hosting.
- • Providing consistent, day-to-day support to your project teams will be a core responsibility, coordinating their efforts and ensuring clear communication channels are maintained to facilitate seamless collaboration.
- • A significant part of your role will involve keeping your team motivated and engaged, fostering a positive and productive work environment where creativity and high performance can thrive.
- • You will hold ultimate responsibility for the quality control of all project deliverables, implementing rigorous checks and balances to ensure that every output meets SmartBug Media's high standards of excellence.
- • Your contribution to the continuous improvement of our internal processes and methodologies will be highly valued. You will actively participate in project reviews and retrospectives, sharing insights to refine our best practices.
- • Staying at the forefront of the ever-evolving web landscape is non-negotiable. You will be expected to continuously update your knowledge on the latest digital trends, technologies, and strategies to ensure our clients always benefit from cutting-edge solutions.
- • This role requires a blend of strategic thinking, meticulous organization, exceptional communication, and a passion for driving digital transformation for our clients.
- • You will be empowered to make decisions, manage resources effectively, and champion the SmartBug Media approach to client success.
- • The ideal candidate will thrive in a fast-paced, remote environment and possess a strong understanding of the full digital project lifecycle, from initial client consultation through to final deployment and ongoing optimization.
- • You will be a key player in ensuring SmartBug Media maintains its reputation as a leading digital agency, recognized for its innovation, client-centric approach, and commitment to delivering measurable results.
- • This is an opportunity to work with a globally recognized, award-winning agency that values its employees and fosters a culture of collaboration, learning, and growth.
- • You will contribute to a team that is passionate about digital marketing and dedicated to helping businesses achieve their full potential online.
- • Your role will directly impact client success and contribute to SmartBug Media's continued growth and industry leadership.
- • We are looking for someone who is not just a manager, but a true partner to our clients and a leader for our internal teams, driving excellence at every turn.
- • You will be responsible for managing multiple projects simultaneously, ensuring each receives the attention and strategic direction required for success.
- • This includes understanding client business goals and translating them into actionable project plans and deliverables.
- • You will facilitate effective communication between clients and internal teams, ensuring clarity, managing expectations, and resolving any potential roadblocks.
- • Your ability to anticipate challenges and proactively implement solutions will be critical to maintaining project momentum and client satisfaction.
- • You will be a champion for best practices in project management, ensuring adherence to timelines, budgets, and quality standards.
- • The role demands a strong understanding of various digital marketing disciplines, including but not limited to SEO, SEM, content marketing, social media, web design, and development.
- • You will leverage this knowledge to guide project strategy and ensure integrated campaigns are executed effectively.
- • Ultimately, your success will be measured by the successful delivery of projects, the satisfaction of our clients, and your contribution to the overall growth and reputation of SmartBug Media.
🎯 Requirements
- • Proven experience in project management, preferably within a digital agency or similar fast-paced environment, with a strong understanding of the full project lifecycle.
- • Excellent client-facing communication and relationship management skills, with the ability to manage expectations and act as a trusted advisor.
- • Strong analytical and problem-solving abilities, with a proactive approach to identifying and mitigating project risks.
- • Experience coordinating diverse teams (e.g., design, development, SEO) and ensuring efficient, high-quality output.
- • Proficiency in project management tools and methodologies, with a keen eye for detail in documentation and process adherence.
🏖️ Benefits
- • Fully remote work environment within Canada, offering flexibility and work-life balance.
- • Opportunity to work with a globally recognized, award-winning digital agency with a strong reputation and industry partnerships.
- • Continuous learning and professional development opportunities to stay updated on web trends and enhance skills.
- • Collaborative and supportive team culture that values employee well-being and growth.
- • Competitive compensation and benefits package (details typically provided during the interview process).
Skills & Technologies
Remote
Degree Required
About SmartBug Media
SmartBug Media is a premier full-service digital agency and the most decorated HubSpot Elite Partner, delivering comprehensive solutions across the entire customer lifecycle. They empower businesses by optimizing demand generation, sales enablement, revenue operations, web development, and customer success, utilizing HubSpot’s full suite of Marketing, Sales, Service, Content, Commerce, and Data Hubs, alongside advanced AI solutions. Serving diverse industries including Healthcare, SaaS, and Manufacturing, SmartBug Media focuses on driving predictable growth and efficiency. With a team of over 250 experts, they were recognized as the 2024 North American Partner of the Year, providing expert-led strategies and technology integration to a broad client base.
