Global Capital Markets Unit Manager III

📋 Description

• • Manage administrative, relationship management, and strategic planning for assigned product lines or staff groups within the Global Capital Markets Unit, collaborating closely with management and Product Leaders.
• • Cultivate and maintain large, complex client relationships, including conducting client visits and travel, to ensure service quality and identify opportunities for cross-selling additional banking services.
• • Lead, coach, and mentor a team of Relationship Managers and other staff, fostering individual and group development while ensuring compliance with internal and external policies and procedures.
• • Partner with management to design, implement, and drive process improvements that enhance service delivery, operational efficiency, profitability, and regulatory compliance.
• • Actively participate in revenue-generating initiatives and focus on assigned product lines to develop and sustain key internal and external relationships directly tied to revenue growth.
• • Represent the Global Capital Markets Unit on enterprise-wide projects and initiatives, contributing strategic input and aligning unit goals with broader organizational objectives.
• • Exercise full managerial authority over staffing decisions, including performance appraisals, promotions, salary recommendations, performance management, and terminations.
• • Maintain and enhance internal controls to mitigate operational, financial, and regulatory risks in alignment with M&T Bank’s Risk Appetite, identifying and escalating risk-related issues to management as needed.
• • Ensure adherence to all internal control standards, including timely resolution of audit findings and regulatory compliance items.
• • Promote an inclusive workplace culture that reflects the M&T Bank brand and supports belonging across all team members.
• • Conduct ongoing analysis of team performance and results, implementing corrective measures and countermeasures to optimize outcomes.
• • Delegate tasks effectively, set clear expectations, provide adequate resources, and encourage ownership and accountability among direct reports.
• • Build and sustain strong rapport with internal and external clients through frequent, purposeful communication.
• • Manage a team of up to 10+ staff members or oversee up to 6,500 client accounts, ensuring high-quality service delivery and operational excellence.
• • Complete additional duties as assigned to support the strategic and operational needs of the Global Capital Markets Unit.