Global Director of Analyst Relations

Concentrix

Job Overview

Location

CAN, ON, Work-at-Home

Job Type

Full-time

Full Job Description

📋 Description

• The Global Director of Analyst Relations is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community, managing strategic relationships with top-tier research firms to shape market perception and buyer decisions.
• Day to day, the role involves defining global AR strategy, building analyst coverage maps, developing differentiated narratives, leading end-to-end evaluation cycles (RFI to rebuttal), managing analyst relationships, translating insights into actionable intelligence, aligning with product and sales teams, and directing external AR agencies.
• Concentrix is a global technology and services leader powering the world’s best brands, recognized for awards like 'World’s Best Workplaces' and 'Best Company Culture,' with a mission to drive intelligent transformation through data, AI, and deep industry expertise across 70+ countries.
• In this role, you will lead a small team, work closely with the CMO and senior stakeholders, gain executive visibility, and drive impact by connecting analyst perceptions to commercial outcomes, product narratives, and go-to-market strategy while building a high-impact AR function from strategy to execution.

🎯 Requirements

• 10+ years in analyst relations within a global B2B technology, services, or CX business, or in a client-facing advisory role at an analyst firm.
• Deep, established relationships with senior analysts at Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, and HFS Research.
• Proven track record managing complex, multi-firm evaluation programmes including Magic Quadrant, Forrester Wave, PEAK Matrix, and equivalent frameworks from RFI through rebuttal.
• Ability to translate technical and service capabilities into sharp, analyst-ready positioning with clear, confident writing and communication skills.
• Commercial instincts that connect analyst coverage to buyer decisions, shortlists, and deal outcomes, with the ability to translate intelligence into product narratives and GTM strategy.
• Experience building or transforming an AR function, including team leadership and establishing new coverage relationships from a standing start.

🏖️ Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program (EAP)
• Registered retirement savings plan
• Paid time off, holidays, and paid training days

Skills & Technologies

Onsite

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

Concentrix

Visit Website

About Concentrix

Concentrix is a global technology and services leader that partners with over 2,000 of the world's leading organizations to drive intelligent transformation. They specialize in modernizing technology, enhancing customer experiences, and solving complex business challenges through a blend of deep human insights and advanced AI-powered solutions. Their offerings span strategy, data analytics, enterprise technology, and digital operations, with a particular focus on innovative AI products like iX Hero for contact centers. Serving a diverse array of industries from automotive to healthcare, Concentrix leverages its extensive global reach to help businesses grow and simplify interactions, ensuring they remain competitive in a rapidly evolving digital landscape.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.