Global Privacy Operations Manager

Trustly Group AB

Job Overview

Location

London, United Kingdom

Job Type

Full-time

Full Job Description

📋 Description

• The Global Privacy Operations Manager at Trustly Group AB plays a critical role in ensuring the company’s privacy program operates effectively across global jurisdictions, supporting Trustly’s mission to build the world’s most disruptive payment network by safeguarding consumer and merchant data in alignment with international privacy regulations.
• Day to day, the role involves managing privacy compliance operations, including monitoring data processing activities, supporting data subject request (DSR) handling, maintaining records of processing activities (ROPA), coordinating with legal and product teams on privacy impact assessments (PIAs), and ensuring adherence to GDPR, CCPA, and other global privacy laws.
• The Privacy Operations team sits within Trustly’s broader Trust & Safety function, working closely with Legal, Product, Engineering, and Security teams to embed privacy by design into the company’s Open Banking Payments infrastructure and global operations.
• In this role, the individual will develop deep expertise in global privacy regulations, gain experience scaling privacy operations in a high-growth fintech environment, and contribute to shaping Trustly’s privacy culture while advancing their career in data protection and compliance leadership.

🎯 Requirements

• Proven experience in privacy compliance, data protection, or related regulatory roles
• Strong understanding of GDPR and other international privacy frameworks (e.g., CCPA, LGPD)
• Experience managing data subject requests (DSRs) and maintaining records of processing activities (ROPA)
• Ability to collaborate effectively with cross-functional teams including Legal, Product, and Engineering
• Excellent organizational and documentation skills with attention to detail
• Fluency in English; additional language skills are a plus

🏖️ Benefits

• Opportunity to work in a fast-growing, innovative fintech company at the forefront of Open Banking
• Global impact: contribute to privacy compliance across multiple jurisdictions supporting millions of users
• Collaborative, entrepreneurial culture with autonomy and ownership over privacy operations
• Professional development opportunities in a high-growth, purpose-driven environment
• Based in London with access to a dynamic, international team and hybrid work flexibility

Skills & Technologies

Onsite

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Trustly Group AB

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About Trustly Group AB

Trustly Group AB is a Swedish open-banking payments company founded in 2008 that enables consumers to pay merchants directly from their bank accounts without cards or wallets. It connects to over 6,000 banks across Europe and North America, processing real-time account-to-account transfers for e-commerce, gaming and financial services. The firm licenses its payment initiation services to merchants and partners, earning fees per transaction. Headquartered in Stockholm, Trustly is regulated as a payment institution by the Swedish FSA and holds EMI licenses in multiple EU jurisdictions.

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