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Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
February 16, 2026
Full Job Description
đź“‹ Description
- • EasyLlama is at the forefront of revolutionizing the HR compliance industry, moving beyond traditional, uninspiring training methods to create engaging, fun, and interactive solutions tailored for a mobile-first generation. Our mission is to empower millions of employees globally to foster safer, more positive, and inclusive workplaces. We are not just a training provider; we aspire to be a strategic partner for thousands of organizations, dedicated to mitigating employee risk and cultivating secure, inclusive environments for everyone.
- • As a testament to our success, EasyLlama boasts exceptional customer reviews, with a 96% rating on G2 from over 100 reviews, alongside industry-leading Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores. We are proud to have earned the trust of over 5,000 clients, including renowned brands such as Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized training modules designed to meet employees wherever they are, significantly boosting engagement and knowledge retention.
- • At EasyLlama, we are driven by a culture of collaboration, innovation, and a commitment to execution. We are seeking a highly self-sufficient individual contributor to serve as the primary Go-To-Market (GTM) Systems Administrator. This pivotal role will be responsible for owning and managing EasyLlama's critical GTM technology stack, including HubSpot (CRM), Gong, PandaDoc, Dialpad, Lucia (data enrichment), LlamaVisor (internal customer data backend), Sendspark, and all associated integrations and automation.
- • This is a dynamic, cross-functional position that blends technical systems administration with product operations partnership, vendor management, comprehensive documentation, and end-user enablement. The ideal candidate will be comfortable taking ownership of projects from inception through completion, demonstrating a proactive and results-oriented approach.
- • Key responsibilities will encompass platform administration, where you will make strategic decisions regarding the optimal tech stack to enhance GTM efficiency across EasyLlama. This includes deep administration of HubSpot, managing users, permissions, properties, pipelines, deals, the contact and company data model, workflows, lists, templates, and reporting.
- • You will also manage Gong, overseeing user access, workspace configuration, and its integration with HubSpot, Dialpad, and the lifecycle of recording insights. For PandaDoc, responsibilities include managing templates, the contract lifecycle, eSignature workflows, and the linkage with HubSpot.
- • Maintenance of Dialpad will involve phone provisioning, call routing, logging, and ensuring accurate HubSpot call records. Administration of Lucia will focus on enrichment workflows, API keys, and mapping enrichment fields to HubSpot and LlamaVisor. Support for Sendspark will include template management, personalization tokens, and integrations for personalized video outreach.
- • A significant aspect of this role is owning LlamaVisor integrations, ensuring reliable synchronization of customer data between LlamaVisor and analytics systems, debugging any sync issues, and maintaining detailed data model documentation.
- • In terms of integration and automation, you will design, implement, and maintain integrations between various systems, leveraging native integrations, middleware solutions like Zapier or Make, and custom scripts utilizing APIs. A core focus will be building and maintaining automations to streamline manual tasks for Sales, SDR, Customer Success (CS), and Marketing teams, while rigorously ensuring data integrity across all systems through deduplication, precise field mapping, and robust sync rules, alongside maintaining data pipelines.
- • For reporting and observability, you will maintain GTM operational dashboards and reports, provide support for ad hoc analytics requests, and ensure the accuracy of our source-of-truth data. Implementing alerts and Service Level Agreements (SLAs) for critical syncs and automations will be crucial for proactive issue resolution.
- • Enablement and documentation are key components, requiring you to produce clear runbooks, system diagrams, onboarding documentation, and training materials for GTM teams. You will also be responsible for training Sales, Marketing, and CS teams on best practices and new system functionalities.
- • Finally, vendor and budget management will involve managing vendor relationships, contracts, and renewals, as well as assisting in the evaluation of new GTM tools. You will also manage operational budgets for GTM tooling as required.
🎯 Requirements
- • 3+ years of experience administering GTM systems (CRM, sales enablement, communication tooling) or in a Revenue Operations / GTM Operations role.
- • Hands-on experience administering HubSpot, including managing properties, pipelines, workflows, and reporting.
- • Experience with one or more of the following systems: Gong, PandaDoc, Dialpad, Sendspark, or similar.
- • Strong API and integration experience, including building and maintaining integrations using REST APIs. Experience with middleware like Zapier or Make is a plus.
- • Comfortable with SQL and troubleshooting data issues.
- • Strong documentation and stakeholder communication skills, with proven cross-functional collaboration experience with Sales and Marketing teams.
- • Excellent problem-solving and incident response skills, with the ability to independently drive projects to completion.
🏖️ Benefits
- • Competitive base salary range of $80,000 - $107,000.
- • Flexible, fully remote work environment.
- • Comprehensive employer-sponsored health insurance plans.
- • 401(k) plan with company matching.
- • Professional development reimbursements.
- • Quarterly remote work stipend.
Skills & Technologies
REST
Remote
About EasyLlama Inc.
EasyLlama Inc. provides online compliance training for workplaces. Its cloud platform delivers video-based courses covering harassment prevention, workplace safety, diversity, and ethics, aimed at U.S. employers. Interactive modules, mobile-friendly access, and real-time tracking help HR and legal teams meet federal and state mandates while promoting respectful cultures. The company serves small businesses to large enterprises across retail, tech, healthcare, and other sectors. Founded in 2019 and headquartered in San Francisco, EasyLlama offers multi-language content and automated certification, reducing administrative burden and legal risk for organizations.
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