
Job Overview
Location
Remote USA
Job Type
Full-time
Category
Operations
Date Posted
April 8, 2026
Full Job Description
đź“‹ Description
- • The Condo Loan Processor is responsible for providing exceptional customer service and file quality by obtaining and verifying necessary documentation for analyzing condo projects and communicating directly with condo reviewers and loan officers.
- • Day-to-day responsibilities include communicating with HOAs, loan officers, and project reviewers to gather condo questionnaires, insurance verification, project budgets, and litigation details; reviewing and analyzing project documentation for accuracy and completeness; preparing project approval summaries; managing pipeline within turn times; documenting all loan application communication in the LOS; and assisting closing, secondary, and servicing teams to clear suspense items.
- • CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with over 7,000 employees across 700+ branches, servicing loans in all 50 states, D.C., and Puerto Rico. The company has been recognized ten times on the Inc. 5000 list and is known for its award-winning culture, entrepreneurial spirit, and commitment to employee growth, transparency, and departmental support.
- • In this role, you will develop deep expertise in condo loan processing, strengthen analytical and communication skills, master mortgage software systems (DU, LP, Salesforce, Outlook), and gain experience managing complex documentation workflows — positioning you for advancement within CCM’s growing operations and lending divisions.
Skills & Technologies
About CrossCountry Mortgage, LLC
CrossCountry Mortgage is a national retail mortgage lender headquartered in Brecksville, Ohio. Licensed in all 50 states, it originates and funds conventional, FHA, VA, USDA, jumbo and specialty loan products for purchase and refinance transactions through its network of retail branches, wholesale and correspondent channels. Founded in 2003, the company operates as a direct lender and employs loan officers, processors and underwriters to provide end-to-end mortgage services to consumers, real estate professionals and builders.
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