Governance & Assurance Manager

Building Engineering Services Association

Job Overview

Location

Remote UK - North

Job Type

Full-time

Full Job Description

📋 Description

• The Governance & Assurance Manager will establish, own and continually improve SFG20's governance and compliance framework, supporting enterprise growth, customer assurance and regulatory obligations.
• The role will act as the central point of contact for customer due diligence, information governance and ISO management, ensuring SFG20 maintains the governance capability expected by enterprise and public sector customers while delivering and maintaining ISO 9001 and ISO 27001 certification following separation from BESA.
• This is a new role, providing the opportunity to build governance capability from the ground up.
• The Governance & Assurance Manager will own the end-to-end management of customer assurance activities including Vendor Risk Assessments (VRAs), Security questionnaires, Customer due diligence, Compliance responses for bids and tenders, and Coordinate responses across internal functions, ensuring responses are accurate, consistent and delivered within customer deadlines.
• The role will lead the implementation, certification and ongoing maintenance of ISO 9001, ISO 27001, Cyber Essentials/Cyber Essentials Plus, including Internal audits, Management reviews, Corrective actions, Continuous improvement, External certification audits, and Annual surveillance audits.
• The Governance & Assurance Manager will coordinate compliance activities across the business, support supplier assurance activities, maintain governance evidence and audit records, ensure regulatory and contractual obligations are met, support customer and external audits, own governance policies, procedures and document control, monitor compliance activities and produce management reporting, promote good governance across the organisation, and compliance and internal processes for Data Protection.
• The role will require strong project management skills, excellent written communication, ability to influence stakeholders across all levels, strong organisational skills, and comfort in interpreting technical information for non-technical audiences.
• The Governance & Assurance Manager will be responsible for developing governance frameworks and policies, and maintaining the customer assurance knowledge base.
• The role will involve working with public sector customers, and experience with Loopio or similar proposal management software is desirable.

🎯 Requirements

• Experience managing ISO 9001 and/or ISO 27001.
• Experience responding to customer security questionnaires or vendor assessments.
• Experience developing governance frameworks and policies.
• Strong project management skills.
• Excellent written communication.
• Ability to influence stakeholders across all levels.
• Strong organisational skills.
• Comfortable interpreting technical information for non-technical audiences.

🏖️ Benefits

• 26 days holiday + Bank holidays + buy up to 5 days.
• Private Medical insurance with BUPA.
• Remote/Hybrid first policy.
• Employee Assistance programme with WeCare.
• Enhanced Family Friendly Benefits.
• Gym Discounts.
• and more!

Skills & Technologies

Remote

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Building Engineering Services Association

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About Building Engineering Services Association

BESA owns and operates the SFg20 standard, the UK’s benchmark for building maintenance compliance. The not-for-profit association provides digital maintenance schedules, training, and technical guidance to help facilities managers, contractors, and building owners meet statutory obligations, optimise asset life, and improve safety and energy efficiency across HVAC, electrical, and mechanical systems.

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