Graduate Sales Development Representative

Sitemate Pty Ltd

Job Overview

Location

Austin Office

Job Type

Full-time

Full Job Description

📋 Description

• The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales.
• This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce.
• Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
• The Sales Development Representative will be qualifying and routing inbound leads through two channels; self service & inside sales.
• You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
• Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process.
• Our current team in this role have achieved >=95% of their targets each month since starting.

🎯 Requirements

• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
• Excellent task organization and prioritization skills, you’re able to multi-task efficiently.
• Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
• Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
• Patience working in an industry where not all users are tech-savvy.

🏖️ Benefits

• Competitive, performance-based remuneration
• Equity options - own a piece of what you’re helping to build
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave
• Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
• Comprehensive health coverage - Medical, Dental, and Vision insurance (company pays 100%)
• Retirement savings - 401k plan
• Health Savings Plan (HSA) - Tax-advantaged healthcare savings
• Life and disability protection - Basic life insurance, AD&D, short-term and long-term disability coverage
• Pension plan - Customized retirement benefits
• Learning & Development - professional growth budget and transparent career plans
• Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources
• Laptop and home office setup budget
• Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year
• Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions
• Austin office perks - LEED Gold certified building, on-site showers & parent's room, video game room & outdoor terrace, walking distance to Whole Foods, MetroRail station nearby

Skills & Technologies

Remote

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Sitemate Pty Ltd

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About Sitemate Pty Ltd

Sitemate is a cloud-based platform designed to streamline construction and field service operations. It offers a comprehensive suite of tools for project management, site inspections, defect management, safety compliance, and communication. The platform enables teams to capture data in the field using mobile devices, automate workflows, and generate reports in real-time. Key features include customizable checklists, photo and video documentation, task assignment, and integration capabilities with other business systems. Sitemate aims to improve efficiency, reduce errors, enhance collaboration, and ensure compliance across construction projects and field service operations, providing a centralized hub for all site-related activities.

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