GTM Data & Automation Analyst (Remote)

📋 Description

• • As a global leader in cybersecurity, CrowdStrike is at the forefront of protecting modern organizations by safeguarding their people, processes, and technologies. Since 2011, our unwavering mission has been to stop breaches, and we have revolutionized modern security with our advanced AI-native platform. Our diverse customer base spans all industries, relying on CrowdStrike to ensure business continuity, community safety, and forward progress. We are a mission-driven company that fosters a culture of flexibility and autonomy, empowering every team member to own their career trajectory. We are actively seeking passionate, innovative, and customer-centric individuals to join our team and contribute to a future where cybersecurity is paramount.
• • This pivotal role of GTM Data & Automation Analyst is designed for an individual eager to build, test, deploy, and scale high-impact data products. You will collaborate closely with our sales, marketing, value realization, licensing, renewals, and deals teams to introduce innovative solutions and drive significant value for both internal teams and our clientele. This is an opportunity to work alongside industry leaders and leverage your creativity, imagination, and energy in a high-profile position.
• • The ideal candidate will possess strong, hands-on expertise in data and applications product development, utilizing technologies such as Python, Streamlit, Snowflake, and Generative AI (GenAI). A solid understanding of sales technologies, particularly Salesforce, is essential. Your primary focus will be on developing self-service solutions that empower our sales team to enhance engagement and drive success across the entire customer journey.
• • We are at a critical juncture, poised to significantly disrupt the cybersecurity market. Your passion and expertise are crucial to capitalizing on this unique opportunity and achieving our full potential.
• • Key Responsibilities:
• • Develop and execute sophisticated data and automation workflows using Snowflake, Python, and leading Business Intelligence (BI) tools to automate previously manual processes, thereby increasing efficiency and reducing errors.
• • Actively contribute to data and automation projects from the initial discovery phase through to successful deployment, ensuring the timely and effective delivery of our product roadmap.
• • Forge strong partnerships with Go-To-Market (GTM) teams, including Sales, Customer Success, Renewals, and Customer Value teams, to identify key opportunities for improvement and drive the adoption of new services that enhance team efficiency and elevate the customer experience.
• • Design, develop, and maintain scalable and robust data pipelines and automation scripts that support critical business functions and provide actionable insights.
• • Implement and manage data quality checks and validation processes to ensure the accuracy, reliability, and integrity of data used in reporting and decision-making.
• • Create intuitive and user-friendly dashboards and reports using BI tools to visualize key performance indicators (KPIs) and trends for GTM stakeholders.
• • Troubleshoot and resolve issues related to data integrity, automation workflows, and application performance, ensuring minimal disruption to business operations.
• • Stay abreast of emerging technologies and industry best practices in data analytics, automation, and GenAI, proactively identifying opportunities for innovation and continuous improvement.
• • Document technical specifications, process flows, and user guides to facilitate knowledge sharing and support ongoing maintenance and development.
• • Collaborate with cross-functional teams, including engineering and product management, to integrate data solutions and automation capabilities into broader company initiatives.
• • Contribute to the strategic planning and prioritization of data and automation initiatives, aligning them with overall business objectives.
• • Leverage GenAI/LLM capabilities to enhance data analysis, generate insights, and develop innovative solutions for GTM challenges.
• • Build and deploy interactive applications using Streamlit to provide self-service data access and analytical tools for GTM teams.
• • Ensure all developed solutions adhere to security best practices and data privacy regulations.
• • Proactively identify and address bottlenecks in existing processes, proposing and implementing automated solutions.
• • Champion the use of data-driven decision-making across GTM functions by providing accessible and actionable insights.
• • This role offers a unique opportunity to make a tangible impact on CrowdStrike's growth and success by optimizing GTM operations through advanced data and automation solutions.