GTM Onboarding & Enablement Lead

LangChain, Inc.

Job Overview

Location

San Francisco, CA

Job Type

Full-time

Full Job Description

📋 Description

• Own end-to-end onboarding and ramp programs for Sales, SDR, Deployed Engineer (DE), and Customer Engineering (CE) teams at LangChain
• Build, manage, facilitate, and continuously improve in-person and virtual GTM Bootcamps designed to accelerate new hire readiness
• Redesign onboarding experiences into hands-on, role-based learning programs featuring practical exercises, certifications, workshops, and customer-facing simulations
• Develop scalable onboarding frameworks that support rapid global growth of the GTM organization
• Build and maintain scalable onboarding learning paths within WorkRamp for Commercial, Enterprise, SDR, DE, and CE functions
• Create structured onboarding journeys with defined certification programs, learning milestones, and reinforcement mechanisms
• Partner with managers and leadership to operationalize onboarding workflows, progress tracking, and accountability systems
• Continuously improve onboarding content organization, usability, and learner experience across all GTM functions
• Develop role-based product fluency programs focused on practical GTM application, customer conversations, POV readiness, discovery, and real-world sales execution
• Collaborate closely with Product, Product Marketing (PMM), DE, and CE teams to ensure onboarding content reflects the latest product capabilities, customer lifecycle, GTM motion, and adoption workflows
• Translate complex technical concepts into practical, role-appropriate onboarding experiences tailored to different GTM audiences
• Create onboarding certifications and readiness milestones tied to observable skills, role expectations, and ramp progression
• Build onboarding manager toolkits including 30/60/90 day plans, coaching checkpoints, onboarding inspection frameworks, and readiness scorecards
• Establish clear definitions of onboarding success and ramp readiness across all GTM functions
• Operationalize onboarding measurement and reporting including ramp progress, certification completion, onboarding feedback, engagement, and time-to-productivity metrics
• Identify onboarding gaps and continuously improve programs based on learner feedback, manager input, and business priorities
• Standardize onboarding documentation, assets, and enablement resources across Sales, SDR, DE, and CE teams
• Work cross-functionally with Sales Leadership, Product, PMM, Revenue Operations, and Enablement leadership to ensure alignment and execution
• Support global GTM team growth by designing scalable, repeatable onboarding processes that maintain quality and consistency

🎯 Requirements

• 5+ years of experience in Sales Enablement, Revenue Enablement, GTM Onboarding, Learning & Development, or related GTM program roles
• Experience building and scaling onboarding programs in high-growth SaaS or technical platform companies
• Strong experience with LMS platforms, preferably WorkRamp
• Experience designing structured onboarding paths, certifications, and learning programs
• Strong facilitation and program management skills
• Ability to work cross-functionally across Sales, Product, PMM, Customer Success, and technical teams

🏖️ Benefits

• Medical, dental, and vision coverage
• Flexible vacation
• 401(k) plan
• Meals on in-office days in the US

Skills & Technologies

Senior

Onsite

$160k-185k

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LangChain, Inc.

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About LangChain, Inc.

LangChain, Inc. provides open-source software libraries and cloud services for building applications that integrate large language models with external data sources and workflows. Its tools help developers create retrieval-augmented generation systems, manage prompts, chain model calls, and monitor performance in production environments. The company was founded in 2023 and is headquartered in San Francisco, California.

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