GTM Systems Engineer (m/f/d)

📋 Description

• • **A pivotal role driving the technical backbone of Mews’ go-to-market (GTM) operations** – As the GTM Systems Engineer at Mews, you will be the technical architect behind the commercial technology stack that powers sales, marketing, and revenue operations. This role is critical in ensuring seamless, scalable, and data-driven GTM processes, enabling Mews to maintain its position as a $2.5B unicorn transforming the global hospitality industry with cutting-edge cloud technology. Your work will directly impact pipeline health, sales efficiency, and the overall growth trajectory of the company.
• • **What you’ll do day-to-day**
• • **Own and optimize Salesforce CRM administration**: You will be the technical owner of Salesforce, responsible for configuring objects, fields, validation rules, flows, permission sets, and reporting frameworks. This includes managing lifecycle models for enterprise new business, partner/referral opportunities, and customer expansion, ensuring stage entry/exit criteria are clear to reduce pipeline ambiguity.
• • **Manage and integrate the GTM technology stack**: You will administer and maintain a suite of GTM tools, including Salesforce CPQ, Gong (call/email tracking, AI-based discovery), Aircall (telephony), Clay (enrichment workflows), Outreach/Salesloft (sales engagement), and other platforms like Highspot, Docusign, and Calendly. Your role will involve ensuring seamless data flows between systems, eliminating manual reconciliation, and serving as the go-to expert for access and configuration.
• • **Ensure data integrity and territory hygiene**: You will own the quality of GTM account and territory data, managing duplicates, geo/postal-code accuracy, and enrichment workflows. This includes establishing validation guardrails and automation to reduce manual data entry, ensuring sales teams have actionable, up-to-date records.
• • **Build reporting, dashboards, and forecasting infrastructure**: You will create and maintain dashboards for pipeline health, conversion rates, partner-sourced contributions, and forecast accuracy. This includes serving as the operational POC for Salesforce and Gong dashboards, reducing spreadsheet dependency, and supporting forecasting models in collaboration with RevOps and FP&A teams.
• • **Design and implement automation and integrations**: You will build scalable automation using Salesforce Flows, Apex, and API/iPaaS solutions to streamline revenue operations. This includes implementing integrations between Salesforce and the GTM stack using REST APIs, webhooks, and middleware, as well as supporting outbound automation logic in tools like Clay.
• • **Collaborate cross-functionally and enforce governance**: You will partner closely with Sales, Marketing, Finance, Customer Success, Analytics, and Product teams to align systems with evolving business needs. This includes triaging GTM tooling requests, enforcing governance frameworks for data privacy/GDPR compliance, and contributing to architectural decisions and documentation.
• • **About Mews and the team**
• • Mews is a global leader in hospitality technology, powering over 5,000 customers across 85+ countries with its cloud-based property management solution. As a $2.5B unicorn, Mews is at the forefront of digital transformation in hospitality, enabling brands to streamline operations, maximize revenue, and enhance guest experiences. The Revenue Operations team, which this role reports into, is a high-impact function that bridges technical expertise with commercial strategy, ensuring Mews’ GTM systems are built for scale and durability.
• • The team operates in a fully remote, hybrid-friendly environment, fostering a culture of ownership, innovation, and collaboration. You’ll work alongside passionate professionals who are disrupting the hospitality industry, with opportunities to influence architectural decisions and drive operational excellence.
• • **What you’ll learn and achieve in this role**
• • **Mastery of GTM systems architecture**: You will gain deep expertise in designing, configuring, and optimizing complex GTM stacks, including Salesforce, CPQ, Gong, and sales engagement platforms. This role offers unparalleled exposure to the intersection of technology, sales, and revenue operations, positioning you as a subject-matter expert in commercial systems.
• • **Impact at scale**: Your work will directly contribute to Mews’ growth, from improving pipeline velocity to enabling data-driven decision-making across the revenue org. You’ll have the opportunity to lead high-visibility projects, such as tool migrations or integrations, and see the tangible results of your efforts in business outcomes.
• • **Career growth in a high-growth company**: Mews is rapidly expanding, and this role offers a unique chance to grow alongside the company. Whether you aspire to specialize in systems architecture, move into leadership within RevOps, or transition into a broader technical role, Mews provides the resources and support to help you achieve your goals. The company’s commitment to professional development, including certifications and “EDGE” time for learning, ensures you’ll continuously expand your skill set.