Head of Measurement & Performance Intelligence

OpenAI, Inc.

Job Overview

Location

Remote - US

Job Type

Full-time

Full Job Description

📋 Description

• Lead the creation and growth of OpenAI’s Measurement & Performance Intelligence function to evaluate and optimize the performance of industrial compute platforms powering AI research and products.
• Define and standardize performance metrics, benchmarking methodologies, and acceptance criteria for both next-generation platform development (NPI) and production environments across hardware, software, networking, and storage systems.
• Partner with training, inference, infrastructure, and model-serving teams to analyze real-world workload behavior and identify opportunities for platform optimization at scale.
• Translate complex performance data into actionable, strategic recommendations for system architecture, platform quality, workload placement, and capacity allocation decisions.
• Drive continuous performance validation throughout the lifecycle of compute infrastructure, ensuring systems meet evolving efficiency and reliability targets under real AI workloads.
• Collaborate with external hardware and platform vendors to assess system performance, influence roadmaps, and improve the reliability and efficiency of third-party components integrated into OpenAI’s infrastructure.
• Build scalable processes, automated tooling, and reporting frameworks to enable consistent, data-driven performance analysis across OpenAI’s global infrastructure fleet.
• Establish cross-functional governance for performance evaluation, ensuring alignment between engineering teams, product leaders, and executive stakeholders on platform priorities and trade-offs.
• Own the end-to-end performance validation process for new compute hardware and software releases, from initial lab testing through full-scale production deployment.
• Advocate for performance-centric design principles across infrastructure teams, embedding measurement and optimization as core requirements in platform development cycles.
• Communicate technical performance insights clearly to both engineering and non-technical leadership to inform strategic decisions on capacity planning, vendor selection, and infrastructure investment.
• Monitor and respond to performance anomalies in production systems, leading root-cause analyses and coordinating cross-team remediation efforts to minimize impact on AI training and inference workloads.
• Design and maintain performance baselines that reflect real-world AI model behavior, ensuring benchmarks are representative of actual usage patterns rather than synthetic workloads.
• Influence long-term infrastructure strategy by identifying systemic performance bottlenecks and proposing architectural changes that improve efficiency, scalability, and cost-effectiveness.
• Mentor and grow a high-performing team of performance engineers and analysts, setting clear goals, fostering technical excellence, and enabling career development within the function.
• Serve as the primary authority on platform performance within OpenAI, acting as the trusted advisor to senior engineering and operational leadership on compute infrastructure optimization.
• Ensure all measurement practices comply with OpenAI’s standards for data integrity, reproducibility, and transparency in performance evaluation.
• Represent OpenAI in industry discussions and partnerships related to AI infrastructure performance, benchmarking standards, and next-generation compute evaluation.

🎯 Requirements

• Experience leading performance engineering, benchmarking, or infrastructure optimization teams at large scale
• Strong technical depth across distributed systems, AI/ML infrastructure, HPC, datacenter systems, or large-scale compute platforms
• Proven ability to define performance metrics and validation frameworks for complex hardware or infrastructure systems
• Comfort operating across hardware, software, and infrastructure boundaries to drive measurable platform improvements
• Ability to translate highly technical performance data into clear business, operational, and strategic recommendations
• Strong communication and leadership skills with experience influencing senior technical and business stakeholders internally and externally

🏖️ Benefits

• Hybrid work model of 3 days in the office per week based in San Francisco, CA
• Relocation assistance for new employees
• Opportunity to shape the future of next-generation AI infrastructure at OpenAI
• Access to cutting-edge compute systems and AI research environments

Skills & Technologies

Remote

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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