Head of Product, Payments & Revenue Cycle Management (RCM)

Weave Communications, Inc.

Job Overview

Location

Weave - Headquarters (Lehi, UT)

Job Type

Full-time

Full Job Description

📋 Description

• Lead Weave’s financial technology product suite for Payments and Revenue Cycle Management (RCM), owning strategy, execution, and business outcomes across a platform processing billions in annual volume.
• Define and execute the long-term vision and roadmap for Payments and RCM products, including POS, Text-to-Pay, surcharging, bulk collections, insurance workflows, and patient financing.
• Lead cross-functional product and engineering teams to deliver an AI-powered financial ecosystem that improves customer outcomes and drives revenue growth.
• Partner with Product, Engineering, Sales, Marketing, Pricing, Partnerships, and Support to scale adoption, usage, and profitability.
• Co-own P&L performance, driving revenue growth, margin expansion, and overall business health of the RCM product line.
• Identify and remove operational bottlenecks to improve activation, engagement, and payment volume per customer.
• Build and manage key external partnerships with payment processors, financing partners, and Practice Management Systems (PMS).
• Define pricing, packaging, and monetization strategies tailored to the healthcare payments and RCM market.
• Establish and track KPIs measuring product success, financial performance, and customer impact.
• Communicate product strategy, performance, and opportunities to executive leadership and the Board.

🎯 Requirements

• 10+ years of product management leadership experience.
• Proven experience leading large, cross-functional teams (10–20+ people) through product development and organizational scale.
• Deep expertise in payments, fintech, or embedded payments business models.
• Strong understanding of healthcare payments and RCM workflows preferred.
• Demonstrated experience owning or contributing to P&L performance.
• Bachelor’s degree required; advanced degree preferred.

🏖️ Benefits

• Hybrid work model (remote/in-office) based out of Lehi, UT headquarters.
• Opportunity to lead a high-impact product suite processing billions in annual volume with direct influence on company strategy and financial performance.
• Access to AI tools to enhance work efficiency and candidate experience.
• Commitment to an inclusive workplace where all individuals are valued and supported.
• Equal opportunity employer with accommodations available for disabilities or special needs.

Skills & Technologies

Remote

Degree Required

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Weave Communications, Inc.

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About Weave Communications, Inc.

Weave Communications provides a unified customer communication and engagement platform for small and medium-sized healthcare, dental, optometry, veterinary, and other service businesses. Its cloud software integrates VoIP phone, text messaging, email, scheduling, payments, reviews, analytics, and team collaboration tools into a single interface that syncs with existing practice management systems. The platform automates appointment reminders, billing collections, marketing campaigns, and patient feedback requests while maintaining HIPAA compliance and supporting multi-location practices. Founded in 2011 and headquartered in Lehi, Utah, Weave is publicly traded on the NYSE under the ticker WEAV.

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