Head of Solutions Architecture

Cohere Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Lead a global team of Solutions Architects to design, deliver, and scale cutting-edge AI solutions that directly drive enterprise revenue growth for Cohere.
• Partner with sales leadership to identify, pursue, and close high-value opportunities by serving as the technical expert and trusted advisor to C-suite executives and technical stakeholders.
• Architect scalable, secure, and customizable NLP and generative AI solutions tailored to complex enterprise workflows, including content generation, semantic search, RAG, and agent-based systems.
• Own the technical sales pipeline by leading workshops, deep-dive demonstrations, and solution presentations that align Cohere’s platform with customer business objectives.
• Oversee the end-to-end deployment and integration of large language models and custom AI solutions into production environments, ensuring performance, scalability, and enterprise-grade security.
• Collaborate closely with product teams to shape the evolution of Cohere’s platform based on real-world customer feedback and emerging enterprise use cases.
• Define and implement industry-leading best practices for agentic AI, model customization, and enterprise deployment to maintain Cohere’s technical differentiation in the market.
• Streamline technical sales processes—from proposal development to customer onboarding—to optimize win rates, efficiency, and customer satisfaction.
• Mentor and develop Solutions Architects to cultivate technical excellence, sales leadership skills, and a culture of innovation across global teams.
• Identify and nurture technical champions within enterprise accounts to accelerate adoption, gather actionable insights, and expand use cases.
• Track, report, and analyze key sales metrics including pipeline health, win rates, and revenue contribution to inform strategic decision-making.
• Align technical strategy with global market needs by adapting solutions and processes for diverse regional regulations, customer expectations, and business environments.
• Work cross-functionally with engineering, customer success, and marketing teams to ensure seamless translation of customer requirements into product enhancements and technical enablement.
• Drive adoption of Cohere’s platform by demonstrating measurable business value through quantifiable outcomes such as cost reduction, efficiency gains, and automation impact.
• Maintain deep expertise in agentic AI, LLM customization, and multi-cloud deployment strategies to provide authoritative guidance to customers and internal teams.
• Represent Cohere as a thought leader in enterprise AI by engaging with industry events, customer forums, and technical communities to strengthen brand credibility.
• Ensure all customer-facing technical deliverables adhere to strict security standards including data privacy, model safety, access controls, and compliance frameworks.
• Maintain visibility into competitive landscape and emerging AI technologies to position Cohere’s solutions as the most viable enterprise-grade option.
• Build and sustain strong relationships with enterprise customers throughout the entire lifecycle—from initial engagement to long-term expansion and renewal.
• Foster an inclusive, high-performing team culture that attracts, retains, and develops top-tier technical talent across multiple time zones and geographies.
• Leverage CRM and sales enablement tools to manage pipeline, track engagement, and report on technical sales performance with precision and transparency.

🎯 Requirements

• 10+ years of experience in AI/ML solution architecture with a proven track record of leading large-scale enterprise projects and teams
• 10+ years of experience leading sales engineering teams with a focus on driving revenue growth and managing global sales efforts
• Deep knowledge of agentic AI, model customization, and enterprise deployment of LLMs
• Demonstrated ability to translate technical solutions into business value and directly contribute to revenue targets
• Proven ability to build, mentor, and scale high-performing technical teams in a fast-paced, global environment
• Exceptional ability to articulate complex technical concepts to both technical and executive audiences

🏖️ Benefits

• Full health and dental benefits, including a separate budget for mental health
• 100% Parental Leave top-up for up to 6 months
• 6 weeks of vacation (30 working days!)
• Weekly lunch stipend, in-office lunches & snacks
• Personal enrichment benefits for arts, culture, fitness, well-being, quality time, and workspace improvement
• Remote-flexible work with offices in San Francisco, Toronto, New York, London, and Paris, plus a co-working stipend

Skills & Technologies

Senior

Remote

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Cohere Inc.

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About Cohere Inc.

Cohere provides large language models and retrieval-augmented generation APIs for enterprise developers to embed conversational AI, search, summarization, and content generation into applications. Founded in 2021 by former Google Brain researchers, the company offers cloud and on-premise deployment, fine-tuning tools, and multilingual support to help organizations automate workflows, improve customer support, and analyze unstructured data while maintaining data privacy and security controls.

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