Job Overview
Location
US Full time - Remote
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • The Head of Underwriting Innovation will lead the strategic modernization of underwriting operations, aligning with enterprise-wide manufacturing and insurance goals through advanced AI technologies like GenAI, predictive analytics, and automation platforms.
- • Day to day, the role involves developing and executing a comprehensive underwriting transformation roadmap, leading the adoption of AI-driven tools, driving operational optimization to reduce manual underwriting and improve cycle times, managing a multidisciplinary team of R&D underwriters and actuaries, and partnering with cross-functional teams across Technology, Product, Pricing, Actuarial, Distribution, and Risk to ensure seamless execution.
- • The team operates within Manulife Financial Corporation, a leading international financial services provider, working closely with John Hancock Life Insurance Company (U.S.A.) to enhance risk selection, improve efficiency, and support scalable growth through innovation in underwriting capabilities.
- • In this role, the individual can learn and grow by shaping the future of AI-powered underwriting, gaining deep expertise in enterprise-scale transformation, influencing enterprise-wide manufacturing and product strategies, and developing leadership in driving innovation, change management, and stakeholder engagement across global insurance operations.
🎯 Requirements
- • 10+ years of experience in Life Insurance manufacturing leadership positions
- • Proven track record in leading large-scale transformation initiatives
- • Demonstrated experience implementing AI-based initiatives within underwriting or insurance operations, with high proficiency in leveraging artificial intelligence technologies to drive process improvements and innovation
- • Expertise in data-driven underwriting, automation, and emerging AI technologies
- • Strong strategic thinking, execution, and change management skills
- • Excellent communication and stakeholder engagement capabilities
🏖️ Benefits
- • We’ll empower you to learn and grow the career you want
- • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words
- • As part of our global team, we’ll support you in shaping the future you want to see
- • Eligible employees receive a wide array of customizable benefits including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance, adoption/surrogacy and wellness benefits, and employee/family assistance plans
- • Various retirement savings plans including pension/401(k) savings plans and a global share ownership plan with employer matching contributions, plus financial education and counseling resources
- • Generous paid time off program in the U.S. including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, plus the full range of statutory leaves of absence
Skills & Technologies
About Manulife Financial Corporation
Manulife Financial Corporation is a multinational insurance and financial services provider headquartered in Toronto, Canada. Established in 1887, it offers life and health insurance, retirement and pension plans, asset and wealth management through its John Hancock and Manulife brands. The company operates across North America and Asia, serving individual, group, and institutional clients. Manulife is listed on the Toronto, New York, and Philippine stock exchanges. It focuses on delivering investment, insurance, and advisory solutions to meet long-term financial security needs globally.
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