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Healthcare Collections Analyst

TBC Corporation

Job Overview

Location

Remote - US

Job Type

Full-time

Full Job Description

📋 Description

• The Healthcare Collections Analyst plays a critical role in processing medical insurance claim overpayments identified through Lyric’s data mining efforts, ensuring accurate recovery of funds and supporting the company’s mission to reduce waste in the healthcare ecosystem.
• Day-to-day responsibilities include processing overpayments (posting provider refunds, adjustments, offsets), preparing notification letters, conducting outbound calls to healthcare providers to request payment recovery, reviewing claims for missing or incomplete information, calculating payments, validating overpayments, maintaining productivity standards, and collaborating with internal teams to resolve discrepancies.
• Lyric is an AI-first healthcare technology company with 35 years of pre-pay editing expertise, recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity, HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. The company is committed to simplifying the business of care through innovation and AI-driven solutions.
• In this role, the individual will develop expertise in healthcare claims operations, medical billing, insurance reimbursement processes, and regulatory compliance. They will gain hands-on experience with data validation, client-specific policies, and collections workflows while contributing to process improvements and audit concept enhancements that drive better financial outcomes for clients.

🎯 Requirements

• Minimum of one (1) year experience in administration support or data entry
• High school diploma
• One (1) year experience in healthcare claims operations environment (preferred)
• College degree in a role-related field (preferred)
• Excellent verbal and written communication skills (preferred)
• Strong MS Office skills (Word, Excel, PowerPoint) (preferred)

🏖️ Benefits

• Opportunity to work with a market leader in healthcare AI technology recognized for excellence in pre-payment accuracy and candidate experience
• Remote work flexibility within the United States
• Exposure to healthcare claims operations, data validation, and collections processes in a mission-driven organization
• Professional development through involvement in special projects, audit concept improvements, and collaboration with senior team members
• Commitment to equal opportunity employment and an inclusive, collaborative work environment

Skills & Technologies

Remote

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TBC Corporation

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About TBC Corporation

TBC Corporation is one of North America’s largest marketers of automotive replacement tires through a multi-channel network of wholesale, retail and franchise operations. The company manufactures and distributes proprietary brands such as Milestar, Lionhart and Americus alongside national brands, serving independent tire dealers, commercial fleets and consumers through more than 3,200 company-owned and affiliated locations. Headquartered in Palm Beach Gardens, Florida, TBC operates distribution centers across the United States and provides services including tire design, testing, logistics and technical support for passenger, commercial and specialty vehicle applications.

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