Job Overview
Location
VIC Eastern Suburbs Area
Job Type
Full-time
Category
Software Engineering
Date Posted
June 25, 2026
Full Job Description
đź“‹ Description
- • Support customers through critical financial decisions by guiding them through home lending processes including property purchases, refinancing, and complex lending scenarios.
- • Build and convert a self-generated lending pipeline through proactive business development, referral networks, and active engagement within the Mount Waverley branch and local community.
- • Leverage branch presence and internal partnerships to identify, nurture, and maximize lending opportunities across the network.
- • Lead high-quality, consultative lending conversations with customers, ensuring tailored solutions aligned with their financial goals and regulatory requirements.
- • Manage end-to-end lending applications with ownership, accuracy, and pace, ensuring timely processing and seamless customer experiences.
- • Develop and maintain strong referral relationships with internal teams, external partners, and community stakeholders to drive consistent pipeline growth.
- • Collaborate closely with branch colleagues and specialist lending teams to deliver integrated, high-standard outcomes for customers.
- • Ensure all lending applications comply with credit policy, regulatory standards, and responsible lending obligations at all stages of the process.
- • Act as a senior lender within the branch, contributing to team culture by leading by example and fostering a high-performance, collaborative environment.
- • Continuously grow your professional presence and reputation as a trusted lending expert within the Mount Waverley area and broader Commonwealth Bank network.
- • Take ownership of personal and team lending outcomes, contributing directly to regional lending growth and customer satisfaction metrics.
- • Work in a high-trust environment where experienced lenders are empowered to influence outcomes, make independent decisions, and drive long-term business results.
- • Engage with a market-leading brand and access robust internal technology, tools, and support networks to enhance efficiency and customer service quality.
- • Contribute to a culture of accountability, integrity, and excellence in home lending practices across the Customer Service Lending team.
🎯 Requirements
- • Established home lending experience with a consistent track record of results
- • Proven ability to build and convert a self-generated pipeline
- • Confidence managing more complex lending scenarios end-to-end
- • Deep understanding of credit, policy and responsible lending obligations
- • Strong relationship-building skills across both customers and internal networks
- • Ability to work at pace, manage multiple applications and prioritise effectively
🏖️ Benefits
- • Backing of market-leading technology and strong internal networks
- • Opportunity to step into a senior, high-trust role with long-term career growth potential
- • Support from a well-established brand and structured professional development pathways
- • Collaborative, high-performing team environment focused on mutual success
- • Access to internal referral systems and branch-based networking opportunities
- • Career advancement potential within the Commonwealth Bank Group including Bankwest and x15ventures
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Commonwealth Bank of Australia
Commonwealth Bank of Australia (CBA) is one of the largest banks in Australia, offering a comprehensive range of financial services. Its operations span retail banking, business banking, wealth management, and institutional banking. CBA provides services to individuals, small and medium-sized businesses, and large corporations. The bank is committed to digital innovation, enhancing customer experience through technology and data analytics. It focuses on providing secure and convenient banking solutions, including everyday banking, home loans, credit cards, superannuation, and investments. CBA plays a significant role in the Australian economy, supporting economic growth and community development through its extensive network and diverse financial products.
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