HR Business Partner-(Chandler-OHA)

📋 Description

• • Serve as HR Business Partner to executive-tier clients with a primary focus on compliance-driven HR needs and client retention.
• • Manage all aspects of client HR health, including payroll trend monitoring, product consultation, and compliance navigation.
• • Collaborate with clients, sales teams, and operations departments to ensure seamless transitions to Vensure and sustain long-term partnerships.
• • Conduct onsite client visits and remote meetings to meet KPIs, service level agreements, and profitability targets.
• • Deliver customized HR solutions aligned with internal standards and best practices, including employee handbooks, job descriptions, performance evaluation systems, compensation plans, and onboarding processes.
• • Review and ensure compliance of client accrual plans with federal, state, and local labor laws and regulations.
• • Build and maintain strong relationships with client owners, appointed contacts, and on-site supervisors to drive business success and high satisfaction.
• • Gain deep understanding of client business models, HR practices, goals, and objectives to proactively reduce liability and enhance operational effectiveness.
• • Advise clients on employee relations matters including coaching, counseling, reduction-in-force decisions, termination analysis, and separation agreements.
• • Act as the primary point of communication between clients and affected employees during sensitive HR events.
• • Partner with HR Manager and Regional AVP to conduct thorough, objective investigations and document findings.
• • Conduct exit interviews and ensure timely, accurate documentation of all client interactions in CRM and HRIS systems.
• • Coordinate communications and services across internal teams including HR, sales, and operations to ensure consistent client support.
• • Attend webinars, seminars, and training sessions to maintain current knowledge of employment laws and HR best practices.
• • Apply change management principles to support client business transformation initiatives.
• • Make rapid, sound judgments under pressure while adhering to legal standards, company policies, and ethical guidelines.
• • Manage multiple concurrent HR projects and daily operational tasks with high accuracy and follow-through under tight deadlines.
• • Perform root cause analysis and problem-solving to resolve complex HR escalations using sound judgment and regulatory alignment.
• • Research and analyze HR-related data to inform recommendations and improve client outcomes.
• • Prioritize and execute a high-volume, broad-scope workload in a dynamic environment with shifting priorities.
• • Demonstrate strong business acumen by operating from the perspective of the client as a business owner.
• • Maintain strict confidentiality and uphold high standards of business ethics when handling sensitive employee and client information.
• • Proficiently utilize Microsoft Office Suite (Excel, Word, PowerPoint, Teams) and quickly learn new HR technology platforms.
• • Ensure adherence to established KPIs and Standard Operating Procedures (SOPs).