HR Business Partner - Customer Office

Saviynt Inc.

Job Overview

Location

Los Angeles

Job Type

Full-time

Full Job Description

📋 Description

• Saviynt is seeking a dynamic and strategic Senior HR Business Partner Manager to join our growing team and lead talent strategy for our U.S. Customer Office. This is a pivotal role where you will act as a trusted advisor and strategic partner to senior leadership, driving organizational effectiveness and enabling business success in a high-growth, fast-paced technology environment.
• As a key member of the HR team, you will be instrumental in shaping and executing HR initiatives that align with Saviynt's mission to be the leader in identity security, especially as we navigate the exciting AI era and leverage our recent $700 million capital raise. Your focus will be on building and scaling high-performing teams within our Customer Office, ensuring we have the talent and organizational capabilities to meet the evolving demands of our global customer base.
• You will be responsible for a broad range of HR functions, including talent acquisition strategy, organizational design, workforce planning, performance management, employee relations, compensation and benefits, and talent development. Your insights and actions will directly impact our ability to attract, retain, and develop top talent, fostering a culture of innovation, collaboration, and high performance.
• A significant part of your role will involve partnering closely with leaders in Sales, Customer Success, Professional Services, and Support to understand their business objectives and translate them into actionable HR strategies. This includes identifying key talent needs, developing proactive recruitment plans, and implementing programs to enhance employee engagement and retention.
• You will play a crucial role in driving organizational change and ensuring our structure and processes support our strategic goals. This may involve leading initiatives related to team integration, restructuring, and the implementation of new HR policies and programs designed to optimize our workforce and enhance productivity.
• Performance management will be a core area of focus. You will guide leaders through the performance review cycles, ensuring fairness, consistency, and a focus on development. This includes coaching managers on providing effective feedback, identifying high-potential employees, and addressing performance issues proactively.
• Employee relations will require your expertise in navigating complex situations, providing guidance on HR policies, and ensuring a fair and respectful work environment. You will be responsible for investigating employee concerns, mediating disputes, and ensuring compliance with all relevant labor laws and regulations.
• You will also contribute to the development and execution of our total rewards strategy, working with the compensation and benefits team to ensure our offerings are competitive and aligned with market trends, helping us attract and retain the best talent in the industry.
• Talent development is another critical component. You will identify skill gaps and work with leaders to create development plans, training programs, and career pathing opportunities to foster employee growth and career progression within Saviynt.
• In this role, you will leverage data and analytics to inform HR decisions, track key HR metrics, and provide insights to leadership on workforce trends, employee engagement, and the effectiveness of HR programs. This data-driven approach will be essential for continuous improvement and strategic alignment.
• You will be a champion for Saviynt's culture and values, working to embed them into all aspects of the employee experience. This includes promoting diversity, equity, and inclusion, and fostering an environment where all employees feel valued, respected, and empowered to do their best work.
• The ideal candidate will possess a strong understanding of HR best practices, a proven ability to influence and build relationships with senior stakeholders, and a passion for driving organizational success in a dynamic, growth-oriented company. Your ability to balance strategic thinking with hands-on execution will be key to your success in this role.
• This position offers a unique opportunity to make a significant impact on a rapidly growing company at the forefront of identity security and the AI revolution. You will be part of a talented and dedicated team, contributing to Saviynt's continued success and shaping the future of our workforce.

🎯 Requirements

• Proven experience as an HR Business Partner, preferably supporting Sales, Customer Success, or similar customer-facing organizations in a technology or SaaS environment.
• Strong understanding of HR principles and practices, including talent acquisition, organizational development, performance management, employee relations, and compensation.
• Excellent communication, interpersonal, and influencing skills, with the ability to build strong relationships and credibility with leaders at all levels.
• Strategic thinker with the ability to translate business objectives into effective HR strategies and initiatives.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.

🏖️ Benefits

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and career growth.
• 401(k) plan with company match.

Skills & Technologies

Onsite

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Saviynt Inc.

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About Saviynt Inc.

Saviynt Inc. provides cloud-native identity governance and administration (IGA) and privileged access management (PAM) platforms. Its solutions automate user provisioning, access requests, separation-of-duties enforcement, and continuous compliance monitoring across hybrid and multi-cloud environments. The company serves financial services, healthcare, retail, energy, and government sectors, helping organizations reduce identity-related risk, pass audits, and accelerate cloud adoption. Founded in 2011 and headquartered in Los Angeles, Saviynt delivers converged identity security through a unified platform that integrates with leading SaaS, IaaS, and on-premises systems.

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