Job Overview
Location
Remote - US
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 27, 2026
Full Job Description
đź“‹ Description
- • As the Director, HR Business Partner (HRBP), Global Sales at Twilio, you will serve as the single-threaded HR leader for the Global Sales Organization, supporting a high-impact team of 500+ employees across NAMER, EMEA, LATAM, and APJ, and partnering with global and regional sales leaders to drive people strategy for a $4B book of business with the goal of scaling to $10B over the next 3 years.
- • You will act as a trusted advisor to the SVP of Global Sales and her leadership team, shaping workforce strategies that scale teams, strengthen performance, and enable operational excellence across a globally distributed employee population, while navigating ambiguity during a significant transformation and leveraging AI, data, and analytics to anticipate talent needs and influence systematic change.
- • You will be part of Twilio’s remote-first, globally inclusive culture that values connection, innovation, and empowerment, where AI is used to enhance hiring efficiency but all decisions are made by real Twilions, and you’ll collaborate across functions to shape culture and drive organizational effectiveness at scale.
- • You will develop deep expertise in Twilio’s sales models and regional dynamics, integrate organizational design into talent planning, pioneer succession and leadership development strategies, and translate complex data into clear narratives for executives, while promoting equity, inclusion, and belonging across global operations.
🎯 Requirements
- • 10+ years of HRBP or equivalent experience in fast-moving, global, high-growth organizations, ideally in SaaS/CpaaS or customer-facing functions
- • Sophisticated understanding of sales motions across small-business and enterprise scales
- • Experience supporting global revenue organizations and familiarity with levers that drive sales performance and growth
- • High level of curiosity and practical experience using AI tools to inform strategy, forecast capability gaps, or synthesize insights
- • Ability to advise senior leaders on workforce strategy, organizational design, and leadership development
🏖️ Benefits
- • Competitive pay
- • Generous time off
- • Ample parental and wellness leave
- • Healthcare
- • Retirement savings program
- • Opportunities to volunteer and donate through Twilio.org’s Impact Fund
Skills & Technologies
About Twilio Inc.
Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.
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