
Job Overview
Location
Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Participate in IAM projects and initiatives, collaborating with engineers, analysts, and managers to deliver high-quality identity and access management solutions.
- • Design, implement, and maintain IAM solutions using tools such as Active Directory, Azure AD, SSO, MFA, SAML, OAuth, and SCIM.
- • Perform testing, validation, and quality assurance of IAM solutions to ensure functionality, performance, and security compliance.
- • Monitor and audit IAM systems, activities, and processes; generate reports and dashboards to track performance and compliance metrics.
- • Respond to alarms and incidents, performing initial troubleshooting, analysis, and remediation of access and permissions issues.
- • Manage the identity lifecycle and access policies for users, groups, roles, and applications across the organization.
- • Conduct regular access reviews and audits to ensure adherence to IAM policies and standards, providing support for audit, privacy, legal, and compliance requirements.
- • Provide technical support and guidance to clients and internal teams on IAM-related matters including user provisioning, access management, and identity governance.
- • Document and update IAM policies, procedures, and configurations to align with industry best practices and organizational standards.
- • Analyze and resolve IAM issues and incidents, providing root cause analysis and recommendations for process improvements.
- • Evaluate and assign tickets to junior team members, recommending solutions to enhance team efficiency and system reliability.
- • Collaborate with IAM team members, application owners, and business stakeholders to understand, document, and fulfill IAM requirements.
- • Identify and remediate IAM vulnerabilities, risks, or gaps, implementing corrective and preventive actions to strengthen security posture.
- • Serve as escalation point for application teams on security/access issues and as IAM point of contact for audits and cross-departmental security activities.
- • Maintain current knowledge of IAM technologies, roadmaps, and industry trends; research and recommend improvements to IAM architecture and processes.
- • Train and mentor other IAM team members, fostering knowledge sharing and team development.
- • Demonstrate strong analytical, critical thinking, and problem-solving skills to address complex access and identity challenges.
- • Maintain confidentiality of sensitive information and adhere to all procedures protecting information systems from modification, disclosure, or destruction.
- • Work in a fast-paced, dynamic environment managing multiple simultaneous tasks with attention to detail and quality.
- • Operate in a remote capacity with rotating weekly on-call responsibilities and occasional evening or weekend hours for system conversions or training.
- • Access to protected health information (PHI) is required, limited to information reasonably necessary for job responsibilities.
- • Must be able to lift objects up to 35 lbs and be exposed to weather and road conditions during required travel.
- • Work in a normal office environment with high-level visibility through verbal and written communications with senior management.
Skills & Technologies
About American Ambulance Association
American Ambulance Association (AAA) is the national trade association representing ambulance services and emergency medical services providers across the United States. Established in 1979, it advocates for policy, standards, and reimbursement frameworks, provides education and certification programs, and supports research to enhance pre-hospital care. AAA serves both public and private EMS organizations, offering resources on compliance, operations, and technology adoption to improve patient outcomes and system efficiency nationwide.
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