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Implementation Manager

CreatorIQ, Inc.

Job Overview

Location

Los Angeles

Job Type

Full-time

Full Job Description

📋 Description

• As an Implementation Manager at CreatorIQ, you will be responsible for delivering a best-in-class onboarding experience for new clients, ensuring high user adoption and long-term success by guiding them through the full implementation lifecycle.
• You will lead end-to-end onboarding and implementation, configure the platform based on client packages, deliver tailored training, and partner with Sales and Customer Success teams to align on goals and ensure seamless handoff.
• You will join a dynamic, fast-paced, and values-driven company trusted by over 1,300 global brands, recognized as a leader in influencer marketing platforms and named a Best Place to Work by BuiltIn LA and NY.
• In this role, you will develop deep expertise in enterprise SaaS implementations, strengthen your project management and client-facing skills, and contribute to product and process improvements through collaboration with the Product team.

Skills & Technologies

Remote

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CreatorIQ, Inc.

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About CreatorIQ, Inc.

CreatorIQ, Inc. provides enterprise influencer marketing software that centralizes discovery, campaign management, analytics and compliance for global brands and agencies. Its cloud platform ingests social data from major networks, applies machine-learning to vet creators and measure performance, and automates workflows, contracts and FTC disclosures at scale. Clients orchestrate collaborations across Instagram, TikTok, YouTube and other channels, benchmark ROI against competitors, and maintain brand safety standards. Serving Fortune 500 companies and media conglomerates, the company integrates with media-buying, CRM and BI systems to unify paid, owned and earned social programs within a single governance framework.

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