Job Overview
Location
India, Delhi NCR
Job Type
Full-time
Category
Sales
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • Lead and motivate a team of Inside Sales Executives to achieve and exceed sales and quality KPIs across UK SME members, driving performance and upholding standards to deliver consistent commercial results aligned with Tide’s growth strategy.
- • Coach and develop team members through regular 1:1s, QA reviews, and performance sessions; analyse sales data and metrics to identify trends, opportunities, and training needs specific to the UK market.
- • Partner with Sales Managers and cross-functional teams (Product, CRM, BI, Marketing) to refine lead strategies and campaign execution for UK audiences; ensure accurate CRM usage and data hygiene across the team.
- • Maintain deep understanding of Tide products to equip the team for effective pitching to UK small business owners; handle escalations or complex member interactions as a point of expertise; support recruitment, onboarding, and continuous improvement initiatives.
- • Take ownership of team morale, engagement, and a culture of accountability and excellence; work in a high-growth fintech environment serving 1.8 million SME members globally across UK, India, Germany, and France.
🎯 Requirements
- • Experienced in outbound telesales or inside sales with minimum 3 years, including at least 1 year in a leadership or coaching role.
- • Proven track record of delivering and exceeding sales targets within the UK market.
- • Skilled in consultative and value-based sales with small business customers using a phone-based selling approach.
- • Confident in analysing performance data and using insights to improve outcomes.
- • Comfortable in a high-growth, fast-paced fintech environment with evolving priorities.
- • Strong communicator with professional command of English (C1 level preferred).
🏖️ Benefits
- • 25 days of holiday.
- • Additional health and dental insurance.
- • Annual professional development budget and up to three paid L&D days off.
- • Snacks, light food, and drinks available in the office.
- • Enhanced family-friendly leave policies.
- • WFH equipment allowance.
- • Sabbatical leave opportunities.
Skills & Technologies
About Tide Platform Limited
Tide Platform Limited is a UK-based financial technology company providing business banking services to small and medium-sized enterprises. It offers digital current accounts, expense cards, invoicing, accounting integrations, and credit products through a mobile-first platform. Operating under an e-money licence with banking services provided by ClearBank, Tide serves over 500,000 UK businesses. The company focuses on streamlining financial administration for entrepreneurs, freelancers, and growing companies through automated features and integrations with accounting software like Xero and FreeAgent.
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