Insurance Billing/Collection Assistant II (Remote) (Pre-Arrival & Billing Teams) - Program in Physical Therapy

Washington University in St. Louis

Job Overview

Location

Remote - Missouri

Job Type

Full-time

Full Job Description

📋 Description

• Verifies accuracy and completeness of daily billing charges, monitors and finalizes outstanding issues held up in financial work queue, contacts necessary insurance companies and patients for benefit verification and pre-certification of therapy procedures.
• Performs and assists with billing and pre-arrival duties to include input, tracking, and verification of accurate and completed physical therapy transactions.
• Responds to questions and requests from insurance companies and other entities as required.
• Maintains open communication with providers and referring physicians.
• Documents and notifies necessary parties of pre-certification when received.
• Review, follow-up, and reconciliation of pre-arrival, billing, patient, and financial work queues as required.
• Answers billing and insurance questions.
• Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established standards.
• Attends staff meetings, clinic meetings, and training sessions as they relate to the position.
• Complies with OSHA, State and Federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Serves as support to all clinical staff during peak times, vacations, and illnesses.
• Other duties as assigned to include, but not limited to, filing, faxing, copying, and correspondence.

🎯 Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• 2 years of experience in bookkeeping/accounting and/or medical collection setting.
• Proficient in Microsoft Office Suite.

🏖️ Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Skills & Technologies

Remote

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Washington University in St. Louis

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About Washington University in St. Louis

Washington University in St. Louis is a private research university founded in 1853. It offers undergraduate, graduate, and professional programs across seven schools, including Arts & Sciences, Engineering, Medicine, Law, and Business. Located in St. Louis, Missouri, the university is classified as an R1 doctoral university with very high research activity. It operates a 169-acre Danforth Campus and a 164-acre Medical Campus, along with the Tyson Research Center. The university is affiliated with Barnes-Jewish Hospital and conducts extensive interdisciplinary research in biomedicine, engineering, social policy, and the arts.

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