Job Overview
Location
Remote - USA
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 3, 2026
Full Job Description
đź“‹ Description
- • As an Insurance Verification Specialist at Equip Health Inc., you will play a critical role in ensuring patients with eating disorders can access timely, evidence-based treatment by verifying insurance benefits and eligibility during admissions and throughout treatment—directly supporting the company’s mission to expand access to care that works.
- • You will serve as a key liaison between insurance providers and internal teams including Admissions, Utilization Management, Finance, and RCM, ensuring accurate communication of treatment details and seamless coordination to prevent delays in care due to insurance barriers.
- • Day to day, you will develop and maintain collaborative relationships with insurance companies and payors to verify patient benefits, eligibility, and coverage details for eating disorder treatment services.
- • You will enter, update, and maintain accurate patient demographics, guarantor information, and insurance details in Equip’s EMR and billing systems, ensuring data integrity for claims processing and financial operations.
- • You will respond promptly and professionally to inquiries from insurance representatives and internal stakeholders, resolving discrepancies and providing clarification on coverage, authorizations, and patient responsibility.
- • You will work closely with Revenue Cycle Management (RCM), finance, accounting, admissions, and utilization management teams to align verification outcomes with billing, authorization, and care delivery workflows.
- • You will uphold strict confidentiality standards by adhering to HIPAA regulations and Equip’s data protection policies when handling sensitive patient and business information.
- • You will adapt to evolving processes in a fast-paced, remote-first startup environment, demonstrating initiative and flexibility when handling ambiguous situations or changing insurance requirements.
- • Equip operates as a fully virtual, mission-driven organization recognized by Time Magazine as one of the most influential companies of 2023, committed to expanding access to eating disorder treatment across all 50 states through evidence-based, virtual care.
- • The company fosters a deeply inclusive culture through its DEIB initiatives, including the Equip For All (EFA) council, ensuring diverse voices are heard and valued in building equitable healthcare access and workplace belonging.
- • In this role, you will develop specialized expertise in healthcare insurance verification within the behavioral health sector, gaining deep familiarity with eating disorder treatment codes, payer policies, and utilization management practices.
- • You will strengthen your ability to navigate complex healthcare systems, improve cross-functional collaboration, and contribute directly to patient access outcomes—skills that are highly transferable and valuable in healthcare operations, revenue cycle, and patient advocacy roles.
🎯 Requirements
- • 3+ years of healthcare experience in billing, insurance verification, or utilization management
- • Proficiency with EMR and billing software systems
- • Strong knowledge of HIPAA privacy regulations and ability to maintain confidential patient information
🏖️ Benefits
- • Fully remote position with no travel required, offering flexibility to work from anywhere in the USA
- • Opportunity to contribute to a mission-driven organization improving access to life-saving eating disorder treatment
- • Inclusive workplace culture supported by active DEIB initiatives and equitable hiring practices
Skills & Technologies
About Equip Health Inc.
Equip Health is a virtual eating-disorder treatment provider delivering evidence-based care to adolescents and adults in the United States. Founded in 2019, the company pairs each patient with a five-person dedicated care team comprising a medical provider, therapist, dietitian, peer mentor, and family mentor. Treatment is delivered entirely via secure video, allowing patients to remain at home while receiving Family-Based Therapy and coordinated medical management. Equip partners with major insurers to increase access and accepts most commercial plans. The company is headquartered in San Diego, California, and has raised venture capital to expand nationwide access to comprehensive eating-disorder recovery.
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