Job Overview
Location
Remote
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 22, 2026
Full Job Description
📋 Description
- • The Integrated Dual Operational Process Trainer leads the design and delivery of non-clinical, process-based training to ensure consistent, compliant execution of LTSS managed care operations, translating complex workflows and regulatory requirements into practical training that drives operational readiness and standardization.
- • Day-to-day responsibilities include designing and maintaining end-to-end LTSS operational training curricula, developing onboarding and refresher programs, facilitating instructor-led virtual and hybrid sessions, coordinating training rollouts for new initiatives, and collaborating with Quality, Compliance, and Audit teams to incorporate findings into training content.
- • The role operates within CareSource Management Group Company, a healthcare organization focused on LTSS and HCBS programs, working closely with Program Management, Operations, IT, Learning & Development, and Market teams to align training with enterprise priorities and support process standardization across markets and products.
- • The person in this role can develop expertise in LTSS operations, instructional design, and change management while gaining experience in translating regulatory requirements into actionable training, leading cross-functional initiatives, and contributing to process improvement and operational excellence in a remote, mission-driven healthcare environment.
🏖️ Benefits
- • Salary range of $62,700.00 - $100,400.00
- • Bonus tied to company and individual performance
- • Substantial and comprehensive total rewards package focused on employee total well-being
- • Opportunity for up to 15% occasional travel based on department needs
- • Remote work flexibility
- • Professional development in LTSS operations, training design, and process improvement
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About CareSource Management Group Company
CareSource is a nonprofit, multi-state managed care organization headquartered in Dayton, Ohio. Founded in 1989, it administers Medicaid, Medicare Advantage, and Marketplace health plans serving over two million members in Ohio, Kentucky, Indiana, West Virginia, and Georgia. The company focuses on improving health outcomes for low-income and vulnerable populations through integrated care management, behavioral health services, and social determinants programs.
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