Intermediate Software Developer, DevOps

📋 Description

• • **Why This Role Matters:** As an **Intermediate Software Developer, DevOps** at Hootsuite, you will play a pivotal role in shaping the reliability, efficiency, and scalability of our production application environment. Your work will directly impact the developer experience and ensure seamless delivery of value to our customers. This role is critical for maintaining the infrastructure that powers Hootsuite’s SaaS platform, enabling development teams to innovate and operate with confidence.
• • **Day-to-Day Responsibilities:**
• • **Build and Enhance Infrastructure:** Design, develop, and maintain Hootsuite’s infrastructure platform using infrastructure-as-code tools. You will identify opportunities to implement new features, evaluate emerging technologies, and refactor or retire outdated components to optimize performance and reliability.
• • **Automate and Streamline:** Write software tools, libraries, and automation scripts to eliminate repetitive tasks, reduce alert noise, and minimize business-as-usual work. Your goal is to create scalable solutions that empower development teams to focus on high-impact projects.
• • **Operate and Troubleshoot:** Diagnose and repair issues in our distributed systems, perform maintenance and upgrades, and ensure smooth migrations. You will play a key role in operating both the developer experience environment and the production application environment, ensuring uptime and resilience.
• • **Enable Development Teams:** Provide executable interfaces to Hootsuite’s infrastructure platform, along with tools and best practices to support the entire software development lifecycle. Your work will help teams deploy, monitor, and manage applications efficiently and securely.
• • **On-Call Rotation:** Participate in a flexible on-call rotation to respond to incidents, troubleshoot issues, and ensure the stability of our systems. This responsibility is shared across the team to maintain a healthy work-life balance.
• • **Collaborate and Communicate:** Document your work thoroughly, participate in team meetings, and showcase your contributions in demos. You will collaborate closely with other engineers, product teams, and stakeholders to align infrastructure improvements with business goals.
• • **About Hootsuite:** Hootsuite is a global leader in social media management, helping organizations of all sizes build their brand, engage with audiences, and drive business results. Our distributed workforce strategy allows for flexible work arrangements, including remote and hybrid options, fostering a culture of innovation, collaboration, and inclusivity. We are committed to our guiding principles: **Step Up, One Team, Customer Obsessed, Go Fast Be Agile, Play to Win, and Neighbours & Allies**, which shape how we work and grow together.
• • **What You’ll Achieve:**
• • **Professional Growth:** You will deepen your expertise in DevOps practices, cloud infrastructure, and automation, working with cutting-edge tools and technologies. This role offers ample opportunities to learn, experiment, and take ownership of impactful projects.
• • **Impact:** Your contributions will directly enhance the reliability and efficiency of Hootsuite’s platform, enabling thousands of customers to succeed. You’ll be part of a team that values innovation, problem-solving, and continuous improvement, with the freedom to explore new ideas and drive meaningful change.
• • **Career Development:** Hootsuite supports lifelong learning and self-development. You’ll have access to resources, mentorship, and a collaborative environment where your ideas are heard and valued. Whether you’re looking to specialize in DevOps, cloud engineering, or software development, this role provides a strong foundation for your career growth.