Invoicing Analyst - OTC

📋 Description

• • TruBridge is seeking a highly motivated and detail-oriented Invoicing Analyst - OTC (Order-to-Cash) to join our dynamic team. This mid-level role is pivotal in driving operational excellence within our billing operations, focusing on process improvement, system enhancements, and fostering strong cross-functional collaboration. As an Invoicing Analyst, you will be instrumental in ensuring the accuracy, compliance, and efficiency of our financial transactions, playing a key role in mentoring team members and contributing to strategic initiatives.
• • You will lead and actively support key initiatives within the Center of Excellence (CoE) for billing operations. This involves identifying and implementing process optimizations, exploring and integrating system enhancements, and driving automation to streamline workflows and reduce manual effort.
• • A significant aspect of this role involves collaborating closely with various cross-functional teams, including Sales, Finance, and Operations. Your primary goal will be to resolve complex billing and contract-related inquiries, ensuring that all transactions are accurate, compliant with TruBridge's financial policies, and adhere to industry standards.
• • You will play a crucial role in supporting our ongoing ERP system implementation efforts. This includes participating in testing phases, developing comprehensive documentation, and contributing to training materials to ensure seamless billing functionality and integration with other business systems.
• • A core responsibility will be the continuous review and refinement of Standard Operating Procedures (SOPs). By analyzing existing processes, you will identify opportunities to enhance efficiency, improve accuracy, and ensure the scalability of our billing operations to support future growth.
• • This position offers an opportunity to mentor and cross-train junior team members. You will share your expertise, foster skill development, and promote a culture of knowledge sharing within the billing team, contributing to a more robust and capable department.
• • You will serve as a vital backup resource for the CoE team, providing essential support to daily operations. This ensures business continuity, especially during peak periods or when team members are absent, maintaining our commitment to timely and accurate invoicing.
• • The role requires a proactive approach to analyzing billing trends and key performance metrics. By delving into the data, you will identify areas for improvement, highlight potential risks, and provide valuable insights to support strategic decision-making and forecasting.
• • You will actively contribute to project workstreams and various initiatives spearheaded by the CoE team. This involves ensuring that all project activities are aligned with overarching organizational goals and meet all necessary compliance requirements.
• • Furthermore, you will support the development of critical financial reports and projections. Your contribution will involve providing accurate and well-analyzed billing data, offering insights that are essential for financial planning and reporting.
• • This role demands a keen eye for detail and a commitment to resolving issues thoroughly. You must be adept at acting both independently, taking ownership of tasks, and collaboratively as part of a team, contributing to shared objectives.
• • You will engage with business partners to gather the necessary information to effectively respond to customer inquiries, ensuring a high level of customer satisfaction and prompt resolution of billing-related queries.
• • Proficiency in various billing processes and billing software is essential. You will leverage your expertise in bookkeeping, invoice verification, and meticulous record-keeping to maintain the integrity of our financial data.
• • A strong ability to perform ad hoc reporting and data analysis is required to support informed financial decision-making.
• • Familiarity with Generally Accepted Accounting Principles (GAAP) standards and revenue recognition principles will be crucial for ensuring compliance and accuracy.
• • A solid understanding of regulatory compliance and internal controls is necessary to safeguard company assets and maintain ethical business practices.
• • You will be expected to research and respond effectively to inquiries from both internal and external stakeholders, providing clear and concise information.
• • Knowledge of contracting terms and conditions and their direct impact on billing processes is a key requirement for this role.
• • Finally, you will utilize your skills in process analysis to identify and implement improvements that enhance the overall efficiency and effectiveness of our billing operations.