Job Overview
Location
Singapore - Office - Suntec City
Job Type
Full-time
Category
Software Engineering
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • As an IT Support Engineer at Tenable, you will play a critical role in ensuring seamless technology operations for a global cybersecurity leader, directly supporting employee productivity and security across international teams.
- • Day to day, you will diagnose and resolve complex technical issues on Windows and macOS systems, provide high-touch support to executives and remote staff, leverage AI tools to streamline documentation, manage endpoint security and patching, onboard new hires with hardware and access provisioning, maintain office infrastructure including networks and conferencing tools, and collaborate with global IT, InfoSec, and Networking teams to uphold IT standards.
- • Tenable is a trusted Exposure Management company serving 44,000 organizations worldwide, including 65% of the Fortune 500 and 45% of the Global 2000, with a culture centered on belonging, respect, and innovation where employees are empowered to do meaningful work alongside passionate industry experts.
- • In this role, you will deepen your expertise in enterprise endpoint management, AI-augmented IT support, and global security operations, while developing leadership in IT project participation and gaining exposure to cutting-edge tools like JAMF, BigFix, ServiceNow, Google Gemini, and Claude within a high-growth, security-focused environment.
🎯 Requirements
- • 3+ years of technical support experience in a fast-paced or global high-tech environment
- • Strong expertise in configuring and troubleshooting Windows and macOS environments, including VMs, Active Directory, and DNS
- • Hands-on experience with MSP/MDM tools like JAMF, BigFix, and ticketing systems such as ServiceNow
- • Solid understanding of TCP/IP, Wi-Fi, and common information security practices
- • Superior customer service and communication skills, with the ability to explain technical concepts to non-technical users
- • Ability to lead or participate in internal IT projects independently
🏖️ Benefits
- • Opportunity to work with AI tools like Google Gemini and Claude to enhance documentation and troubleshooting efficiency
- • High-touch engagement with C-suite executives and global teams, building influential relationships across the organization
- • Exposure to enterprise endpoint security and vulnerability remediation using tools like Nessus and BigFix
- • Experience managing the full hardware lifecycle via Apple Business Manager and secure decommissioning processes
- • Collaboration with global InfoSec, Networking, and Systems Operations teams to align with international IT standards
- • On-site role at Tenable’s Suntec City office in Singapore, fostering direct team engagement and access to workplace resources
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Tenable, Inc.
Tenable, Inc. provides cybersecurity exposure management software that helps organizations identify, assess, and prioritize vulnerabilities across IT, cloud, and operational technology environments. Its Nessus vulnerability scanner and Tenable.io platform deliver continuous visibility into assets, misconfigurations, and threats, enabling risk-based remediation workflows. Founded in 2002, the company serves enterprises, government agencies, and managed security providers worldwide, integrating with SIEM, ticketing, and patch management systems to reduce cyber risk and compliance gaps.
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