IT Systems Administrator

Supabase, Inc.

Job Overview

Location

AMER

Job Type

Full-time

Full Job Description

📋 Description

• Administer Okta for day-to-day identity management including user provisioning, group management, SSO application configuration, and MFA policy enforcement to ensure secure and timely access control.
• Own and optimize joiner-mover-leaver (JML) workflows to guarantee access is granted on day one, adjusted during role changes, and fully revoked upon departure with zero manual gaps.
• Audit organizational access regularly to identify stale accounts, over-provisioned roles, and orphaned app assignments before they become security incidents.
• Support deployment and adoption of FIDO2/WebAuthn and YubiKey 5 series hardware security keys for privileged access across the organization.
• Administer Iru (formerly Kandji) MDM for a macOS-first endpoint fleet, managing device enrollment, configuration profiles, compliance baselines, and policy enforcement.
• Ensure all managed endpoints meet security standards including disk encryption, screen lock policies, patch cadence, and EDR agent deployment.
• Coordinate global hardware logistics for onboarding: device procurement, enrollment, and first-day readiness across multiple time zones.
• Identify, track, and drive remediation of unmanaged or non-compliant devices, escalating persistent violations to maintain organizational security posture.
• Maintain MDM configurations as code — ensuring all changes are versioned, reviewable, and reversible to enable scalability and auditability.
• Administer Slack enterprise workspace: govern channels, manage app integrations, control guest access, and oversee Connect channel operations.
• Manage the corporate SaaS portfolio including Google Workspace, Zoom, Notion, and others — owning app provisioning, license tracking, access reviews, and data classification.
• Review and approve new SaaS integration requests against security and data handling standards prior to deployment.
• Maintain an accurate, up-to-date inventory of all corporate applications, their owners, access scope, and data sensitivity levels.
• Automate repetitive IT tasks through scripting (Bash, Python, or similar) or workflow tooling to eliminate manual toil and reduce human error.
• Write and maintain comprehensive runbooks for all core IT operations to ensure consistent coverage across time zones and eliminate single-point dependency.
• Contribute to key IT metrics including onboarding time-to-access, offboarding completion rate, MDM compliance percentage, and access review cadence.
• Partner with the Security Engineering team to address gaps identified in SOC 2 and ISO 27001 compliance audits related to identity and endpoint controls.
• Operate in a follow-the-sun model alongside the IDM/MDM Lead on the West Coast to provide global IT and identity coverage.
• Work autonomously in an async-first environment, documenting decisions, processes, and automation clearly to ensure transparency and continuity.
• Treat every identity and endpoint decision as a security control, not administrative overhead, aligning IT operations with the company’s security-first culture.

🎯 Requirements

• 2–4 years in corporate IT, IT operations, or identity administration at a cloud-native or SaaS company
• Hands-on Okta administration experience including SSO, MFA, lifecycle management, and group/policy configuration
• Experience with a modern MDM platform (Iru/Kandji, Jamf, or equivalent) managing a macOS-first fleet
• Working knowledge of JML processes and understanding of security risks from delayed access changes
• Comfortable with scripting or automation (Bash, Python, or similar) to reduce manual tasks
• Async-first communicator who documents decisions and maintains clear runbooks

🏖️ Benefits

• Fully Remote with global hiring and no corporate offices
• ESOP (equity ownership) in Supabase for all team members
• Tech Allowance to set up an ideal work environment (laptop, monitor, headphones, etc.)
• 100% health insurance coverage for employees and 80% for dependents, regardless of location
• Annual company off-site gathering in a new city for team connection and collaboration
• Annual education allowance for courses, books, conferences, or professional development

Skills & Technologies

Python

PostgreSQL

Remote

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Supabase, Inc.

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About Supabase, Inc.

Supabase is an open-source Firebase alternative providing a PostgreSQL database, real-time subscriptions, authentication, storage, and edge functions. Built for developers, it offers a scalable backend infrastructure with a user-friendly dashboard and APIs, enabling rapid application development without managing servers. Based in Singapore, Supabase targets startups and enterprises seeking cost-effective, self-hostable cloud services. The platform integrates seamlessly with modern frameworks like React and Flutter, emphasizing data ownership and portability. Since 2020, it has gained traction for simplifying backend complexities while maintaining enterprise-grade security and performance.

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