Job Overview
Location
Texas - Remote
Job Type
Full-time
Category
Sales
Date Posted
April 26, 2026
Full Job Description
đź“‹ Description
- • Lead, Account SE - Higher Education at Salesforce drives technical sales cycles for education institutions, bridging technology and strategy to modernize operations and enhance learner experiences through AI-powered solutions like Agentforce.
- • Day-to-day responsibilities include leading solution cycles, understanding institutional needs, positioning Salesforce as a strategic partner, applying technical expertise, supporting RFP processes, collaborating across teams, staying ahead of industry trends, achieving performance goals, investing in professional growth, driving consumption and value realization, estimating use case scoping, and developing Agentforce and AI/Data use cases tailored to education.
- • The role sits within Salesforce’s Global Public Sector Solution Engineering team, working with sales, product experts, partners, and professional services to deliver tailored solutions that optimize the student life cycle and streamline administrative processes in higher education.
- • The person will learn and achieve deep expertise in education technology transformation, earn Salesforce and AI certifications, lead high-impact technical engagements, influence institutional digital strategy, and grow as a trusted advisor in the agentic era of AI-driven CRM.
🎯 Requirements
- • 7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education.
- • 5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
- • Artificial Intelligence and/or Data Certifications, Salesforce-preferred, related to generative AI and LLM concepts.
- • Deep understanding of education operations, including student lifecycle management, academic operations, financial aid, student success initiatives, enrollment, and alumni relations.
- • Strong technical acumen, with experience configuring and demonstrating Salesforce or similar enterprise platforms in a sales or implementation context.
- • Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, value-driven narratives for stakeholders at all levels.
🏖️ Benefits
- • Time off programs, medical, dental, vision, and mental health support.
- • Paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- • Access to training, certifications, and mentorship programs for continuous professional growth.
- • Opportunity to work with cutting-edge AI tools like Agentforce and Data360 Cloud in the education sector.
Skills & Technologies
About Salesforce, Inc.
Salesforce is a cloud-based enterprise software company providing customer relationship management and applications for sales, service, marketing, commerce, analytics, integration and application development. Founded in 1999 and headquartered in San Francisco, it delivers Salesforce Customer 360, a unified CRM platform that connects customer data across systems, departments and touchpoints. The company serves businesses of all sizes across industries, supporting sales automation, customer support, digital commerce, personalized marketing, and AI-driven insights through its multi-tenant architecture and ecosystem of partners and developers worldwide.
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