Job Overview
Location
Ukraine
Job Type
Full-time
Category
Data & Analytics
Date Posted
July 9, 2026
Full Job Description
đź“‹ Description
- • We’re looking for a Lead Billing Data Analyst (Billing, Payments & Subscription Analytics) to own the data strategy behind our subscription billing operations.
- • This is a hands-on leadership role: you’ll build analyses and pipelines that improve billing performance, while also managing and mentoring a team of analysts.
- • Monitor, analyze, and report on billing and support performance metrics (payments, renewals, refunds, disputes/chargebacks), and surface emerging trends.
- • Build and maintain data pipelines that deliver accurate, timely, and reliable billing data.
- • Apply statistical methods to model scenarios, run “what-if” analyses, and anticipate financial risk.
- • Design and run A/B tests and experiments to evaluate billing and support initiatives.
- • Analyze the impact of product, marketing, and pricing changes on billing outcomes, risk behavior, and customer support metrics.
- • Build and maintain dashboards and visual reporting that provide clear, real-time visibility into billing health and support performance.
- • Turn insights into recommendations that reduce disputes, churn, and operational inefficiencies.
- • Document analyses, workflows, definitions, and data logic to ensure clarity, reproducibility, and consistency.
🎯 Requirements
- • Deep subscription billing expertise: substantial experience with payments, renewals, refunds, disputes/chargebacks/TC40 in a recurring-revenue business (non-negotiable).
- • Advanced SQL: complex joins, window functions, incremental logic, and performance-aware query writing.
- • Data visualization: proficiency with Omni, Tableau, Power BI, or similar tools to build dashboards and communicate insights clearly.
- • People leadership: experience setting priorities, distributing work, reviewing output, and being accountable for a team’s results.
- • Statistical & analytical rigor: forecasting, experiment design, and translating ambiguous business questions into structured analysis.
- • Billing platforms / processors: familiarity with tools such as Stripe, Braintree, Nuvei, or similar.
🏖️ Benefits
- • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Ruby Labs Ltd.
Ruby Labs Ltd. is a London-based product studio that builds and scales consumer subscription mobile and web applications. The company focuses on health, wellness, and productivity verticals, developing apps such as Hint, Able, and the award-winning fitness platform FitCoach. Using data-driven growth and proprietary technology, Ruby Labs rapidly prototypes, launches, and iterates products to serve millions of global users. The team combines engineering, product design, and performance marketing expertise to create sustainable digital businesses. Founded in 2018, Ruby Labs operates a portfolio of self-funded apps, emphasizing user privacy, scientific validation, and long-term customer value.
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