
Job Overview
Location
Charlotte, NC
Job Type
Full-time
Category
Data Science
Date Posted
March 3, 2026
Full Job Description
đź“‹ Description
- • As a Lead Compliance Analyst within Coinbase's CX Compliance team, you will play a pivotal role in ensuring the global Customer Experience (CX) Compliance Operations function operates with maximum efficiency, adheres strictly to all regulatory requirements, and consistently delivers exceptional quality in its resolutions.
- • Your primary responsibility will be to conduct comprehensive, end-to-end Transaction Monitoring investigations for both individual and entity customers. These investigations are critical and may lead to the drafting and filing of Suspicious Activity Reports (SARs), underscoring the importance of your analytical rigor and attention to detail.
- • You will be instrumental in proactively identifying and assessing emerging risks within the financial ecosystem, employing a keen eye for potential vulnerabilities and illicit activities.
- • A key aspect of your role will involve optimizing existing compliance processes, seeking out inefficiencies, and proposing data-driven solutions to enhance operational effectiveness and scalability.
- • Furthermore, you will be tasked with rigorously testing new compliance tools and models before their official deployment, ensuring a seamless transition to production environments and validating their efficacy.
- • You will operate with a high degree of autonomy, working independently while also collaborating extensively with a diverse range of cross-functional teams. This includes close partnerships with Financial Crime Risk Investigations, Workforce Management, and Content and Learning & Development stakeholders.
- • Your ability to prioritize multiple tasks effectively, even with minimal guidance, will be crucial in managing the dynamic demands of this role.
- • You are expected to remain open to feedback from all levels of the organization, actively using it as a catalyst for continuous improvement within compliance operations.
- • The ideal candidate will possess a unique blend of proven expertise in compliance operations production roles, exceptional analytical capabilities, and a creative mindset that enables the identification and proposal of impactful, innovative solutions.
- • In the realm of Investigations & Risk Analysis, you will meticulously investigate and analyze manual referrals and automated alerts generated by sophisticated transaction monitoring systems.
- • You will conduct thorough due diligence research and Know Your Customer (KYC) reviews on transaction activities, utilizing both internal and external tools to assess legitimacy and effectively mitigate associated risks.
- • A critical output of your work will be the clear and concise documentation of your findings, including the creation of well-supported written narratives that substantiate case investigations.
- • Based on the results of your investigations, you will recommend definitive case decisions, ensuring alignment with stringent regulatory requirements and industry best practices.
- • Within Optimization & Process Improvement, you will be responsible for identifying patterns and emerging risks that could impact the company's compliance posture.
- • You will actively collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures, with a strategic focus on enhancing efficiency, improving efficacy, scaling resources appropriately, and integrating cutting-edge industry best practices.
- • In the area of Tool/Model Testing & Technology Feedback, you will serve as a subject matter expert for both new and existing Compliance Operations tools, processes, and upcoming enhancements.
- • You will conduct rigorous testing of compliance tools, rules, and detection models, providing actionable and insightful feedback to the technology and machine learning teams to drive product development.
- • As a Knowledge Leader, you will be expected to stay abreast of the latest industry standards and developments in critical areas such as KYC, Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC) regulations.
- • You will apply these regulatory requirements, along with internal policies and procedures, directly to your case investigations, ensuring full compliance.
- • Maintaining detailed and accurate documentation is paramount to demonstrate adherence to all relevant regulations and internal policies and procedures.
- • This role offers a unique opportunity to contribute to the integrity and security of a leading cryptocurrency exchange, working at the forefront of financial innovation and regulatory compliance in a fast-paced, high-growth environment.
Skills & Technologies
Senior
Remote
About Coinbase Global, Inc.
Coinbase Global, Inc. operates a cryptocurrency exchange and digital asset platform enabling users to buy, sell, transfer and store cryptocurrencies such as Bitcoin, Ethereum and others. Founded in 2012, the company provides retail brokerage, custody, payment processing, and institutional trading services across more than 100 countries. It also offers a non-custodial wallet, blockchain infrastructure products and developer tools. The company is publicly traded on NASDAQ under the ticker COIN.
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