Lead, HR Operations

Bjak Sdn. Bhd.

Job Overview

Location

China

Job Type

Full-time

Full Job Description

📋 Description

• Lead HR Operations for BJAK's global team, owning the operational foundation that supports employees across multiple countries, ensuring HR processes are accurate, compliant, and scalable as the company grows.
• This is a hands-on role, building and improving HR processes, managing global HR operations, and working with local partners and vendors to ensure a consistent employee experience across different markets.
• Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding.
• Build and improve HR processes, policies, and SOPs that can scale across multiple countries.
• Oversee global HR systems, employee records, reporting, and data governance.
• Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable.
• Ensure HR operations remain accurate, compliant, and audit-ready across all locations.
• Improve operational efficiency through process redesign, automation, and system improvements.
• Lead and develop the HR Operations function while partnering with leadership to support global expansion.

🎯 Requirements

• 7+ years of experience in HR Operations, People Operations, or HR Administration.
• Experience supporting employees across multiple countries or regions.
• Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance.
• Experience building and improving HR processes in a fast-growing company.
• Strong operational mindset with high attention to detail.
• Comfortable balancing hands-on execution with process improvement.
• Strong communication and stakeholder management skills.
• Ability to work across different countries, cultures, and time zones.

🏖️ Benefits

• Opportunity to work with a leading insurance platform in Southeast Asia.
• Chance to be part of a global team with over 20 nationalities.
• Remote work opportunity with a company that values flexibility.
• Competitive salary and benefits package.
• Opportunity to grow and develop in a fast-paced and dynamic environment.

Skills & Technologies

Senior

Remote

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Bjak Sdn. Bhd.

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About Bjak Sdn. Bhd.

Bjak operates Malaysia’s largest digital auto-insurance marketplace, enabling instant price comparison and online purchase of motor coverage from leading insurers. The platform uses proprietary technology to simplify complex tariffs, deliver personalised quotes and e-policy issuance within minutes, eliminating paperwork and agent visits. Licensed by Bank Negara Malaysia, Bjak also offers road-tax renewal, accident assistance and claims support, serving millions of drivers nationwide while partnering with insurers to increase digital distribution efficiency and customer reach.

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