Job Overview
Location
United Kingdom
Job Type
Full-time
Category
Software Engineering
Date Posted
July 2, 2026
Full Job Description
đź“‹ Description
- • Lead the design and delivery of core platform systems that power BJAK’s AI-driven insurance automation ecosystem, handling customer data flows, insurer integrations, document processing, policy issuance, endorsements, and claims at scale.
- • Translate complex business and technical requirements into scalable, reliable, and extensible backend architecture for shared platform services used across multiple products and workflows.
- • Design and own key platform components including workflow engines, integration layers, and foundational APIs that enable consistent system behavior across insurance operations.
- • Define and enforce system standards for reliability, scalability, observability, and maintainability across all core platform services.
- • Mentor software engineers, raise engineering quality, and foster a culture of technical excellence in platform development.
- • Collaborate closely with product, operations, QA, and DevOps teams to deliver end-to-end platform capabilities with alignment across global teams based in the UK and Malaysia.
- • Improve system stability through proactive monitoring, incident response, debugging, and root cause analysis of production issues.
- • Ensure safe, predictable, and reliable production releases across core systems through rigorous review and deployment practices.
- • Contribute hands-on to implementation, code reviews, and architecture decisions while maintaining a strong focus on long-term system correctness and maintainability.
- • Reduce fragmentation across services by building shared infrastructure that enables faster, safer product development and reduces duplication of effort.
- • Actively enhance system observability by implementing logging, metrics, tracing, and production monitoring systems to improve operational clarity and debugging efficiency.
- • Build foundational systems that empower other engineers to move faster while maintaining high standards of reliability and scalability.
- • Work in a fully remote environment, collaborating asynchronously and synchronously with a global engineering team to deliver high-impact systems used across Southeast Asia markets.
- • Maintain a bias toward system thinking—prioritizing platform stability, extensibility, and operational excellence over short-term feature delivery.
- • Demonstrate calm and structured decision-making under pressure during production incidents or critical system outages.
- • Drive platform standardization efforts and contribute to architecture-level decisions that impact the entire engineering organization.
🎯 Requirements
- • Strong software engineering experience building production-grade backend or distributed systems
- • Proven experience leading technical delivery of platform- or infrastructure-level systems
- • Ability to design scalable system architecture across multiple services and domains
- • Strong understanding of APIs, backend systems, and distributed system principles
- • Hands-on engineering capability with a willingness to contribute to implementation and code
- • Strong judgment on architecture trade-offs, scalability, and long-term system design
🏖️ Benefits
- • Fully remote work from the UK while collaborating with Malaysia-based teams
- • Learning & Development Budget to support continuous technical growth
- • Competitive compensation package based on experience and leadership impact
- • High ownership environment with autonomy over architecture and platform direction
- • International exposure building systems used across Southeast Asia markets
- • Modern engineering culture focused on reliability, scalability, and engineering excellence
Skills & Technologies
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About Bjak Sdn. Bhd.
Bjak operates Malaysia’s largest digital auto-insurance marketplace, enabling instant price comparison and online purchase of motor coverage from leading insurers. The platform uses proprietary technology to simplify complex tariffs, deliver personalised quotes and e-policy issuance within minutes, eliminating paperwork and agent visits. Licensed by Bank Negara Malaysia, Bjak also offers road-tax renewal, accident assistance and claims support, serving millions of drivers nationwide while partnering with insurers to increase digital distribution efficiency and customer reach.
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