Job Overview
Location
United States
Job Type
Full-time
Category
Marketing
Date Posted
April 28, 2026
Full Job Description
đź“‹ Description
- • Lead Strategist, CRM & Loyalty role at Bounteous Holdings LLC, responsible for owning and driving strategic outcomes across complex client engagements in loyalty and CRM.
- • Operate as a trusted advisor and day-to-day strategic lead guiding clients through the full engagement lifecycle—from discovery and workshop facilitation to ongoing program optimization and measurement.
- • Translate data and consumer insights into actionable loyalty and CRM strategies that deliver measurable results for clients.
- • Collaborate closely with Product, Creative, Technology, and Analytics & Insights teams to bridge strategic vision with flawless execution.
- • Report to the VP, Loyalty Strategy and contribute to Bounteous’ Co-Innovation methodology, aligning client interests to accelerate value creation.
- • Work with over 4,000+ expert team members across the Americas, APAC, and EMEA to deliver transformative digital experiences.
- • Support ambitious brands in solving complex challenges through innovative solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.
🎯 Requirements
- • Proven experience in loyalty program strategy, CRM, or customer engagement consulting.
- • Strong analytical mindset with ability to interpret data and consumer insights to inform strategic recommendations.
- • Experience facilitating workshops and guiding clients through discovery and engagement lifecycle phases.
- • Demonstrated ability to collaborate across cross-functional teams including Product, Creative, Technology, and Analytics.
- • Excellent communication and advisory skills to act as a trusted strategic partner to clients.
🏖️ Benefits
- • Opportunity to work with a premier end-to-end digital transformation consultancy serving ambitious global brands.
- • Collaborate with over 4,000+ expert team members across the Americas, APAC, and EMEA.
- • Engage in Bounteous’ unique Co-Innovation methodology that aligns interests and accelerates value creation.
- • Work with leading technology providers to craft transformative digital experiences.
- • Contribute to measurable outcomes in customer engagement and business success for clients.
Skills & Technologies
About Bounteous Holdings LLC
Bounteous is a digital transformation consultancy that creates omnichannel commerce and brand experiences through strategy, design, engineering, and data. It serves Fortune 500 clients in retail, financial services, consumer goods, travel, and healthcare, building customer platforms and analytics programs that integrate Adobe, Google, Acquia, and other cloud technologies. Founded in 2003 and headquartered in Chicago, it operates additional offices across North America and Europe, combining strategy consulting, user experience design, software development, and performance marketing to help large enterprises accelerate digital growth and operational efficiency.
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