LOA Specialist (Part Time)

Zillow Group, Inc.

Job Overview

Location

Remote-USA

Job Type

Full-time

Full Job Description

📋 Description

• Manage complex and escalated leave of absence cases, including FMLA, ADA/ADAAA, STD, LTD, state-mandated leaves, military leave, caregiver leave, domestic partner leave, and parental leave.
• Support the ADA interactive process: evaluate restrictions, explore accommodation options, and document each step.
• Coordinate stay-at-work and return-to-work accommodations such as reduced schedules, travel modifications, job restructuring, and equipment.
• Respond to multi-state inquiries on employee eligibility.
• Ensure claims, pay, and job protection align with policy and law.
• Partner with HRBPs and managers to help them navigate leave processes.
• Escalate systematic issues, discrepancies, or compliance risks to the Leave Program Manager, accompanied by documented findings.

🎯 Requirements

• 4+ years of experience in Leave of Absence administration with a focus on complex case management.
• Expert knowledge of FMLA, ADA/ADAAA, PWFA, STD/LTD, and multi-state paid leave laws.
• Experience supporting the ADA interactive process and coordinating workplace accommodations.
• Experience managing day-to-day LOA vendor relationships.
• Workday HRIS experience preferred.
• Excellent written and verbal communication skills; able to explain complex leave rules clearly to employees and managers.
• Comfortable working with autonomy in a fast-paced, asynchronous environment.

🏖️ Benefits

• Competitive base salary.
• Eligible for equity awards based on factors such as experience, performance, and location.
• Opportunity to work with a skilled, collaborative team that delivers on the company's Benefits Promise and Mission.
• Chance to be part of a company that's reshaping the real estate industry and helping more people make home a reality.
• Recognition as one of the best workplaces in the country, including FORTUNE 100 Best Companies to Work For and PEOPLE Companies That Care.

Skills & Technologies

Remote

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Zillow Group, Inc.

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About Zillow Group, Inc.

Zillow Group operates the largest digital real-estate marketplace in the United States, connecting buyers, sellers, renters, landlords and agents through websites and mobile apps. Founded in 2006 and headquartered in Seattle, the company provides property listings, valuation estimates via its Zestimate algorithm, comparative market analytics, mortgage origination and title services, and iBuying through its Zillow Instant Offers program. Revenue is generated primarily from Premier Agent advertising, lead generation, and real-estate services. The platform covers more than 110 million U.S. homes and is publicly traded on NASDAQ under the ticker ZG.

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