Job Overview
Location
New York, NY (HQ)
Job Type
Full-time
Category
Data Science
Date Posted
March 24, 2026
Full Job Description
đź“‹ Description
- • As a Manager of Account Managers for Ramp’s Mid-Market segment, you will lead a high-performing team of 5–8 individual contributors responsible for managing a portfolio of ~150 customers each, driving revenue growth, retention, and product adoption through strategic account ownership and cross-functional collaboration. This role is critical to scaling Ramp’s impact in the mid-market, where customer success directly fuels the company’s mission to automate and optimize $100B+ in annualized business spend.
- • You will set the tone for team culture and morale by coaching, mentoring, and developing your Account Managers through daily 1:1s, skill-based coaching, call feedback analysis, and enablement sessions, while also engaging directly with top-tier customers to deepen relationships and uncover expansion opportunities.
- • Your day-to-day responsibilities include overseeing quota performance, tracking key metrics such as spend activation, product activation, retention, and customer health, forecasting results to senior leadership, and continuously improving team efficiency by refining processes, systems, and sales motions in partnership with Product, Operations, Risk, and Marketing.
- • You will lead hiring and onboarding efforts for new Account Managers, designing training programs that cover Ramp’s product suite, buyer personas, competitive landscape, and sales tools using methodologies like role-plays and game film review, while also building individualized career development and leadership plans to foster long-term growth and retention.
- • As a member of the sales leadership team, you will represent the Account Management function in cross-functional initiatives, helping to shape Ramp’s go-to-market strategy and ensure alignment across departments to deliver a seamless customer experience.
- • This role offers the opportunity to develop deep expertise in SaaS sales leadership, data-driven decision-making, and team scaling within a high-growth, mission-driven environment where your impact is measured not just in revenue, but in the tangible financial outcomes delivered to thousands of businesses using Ramp.
- • You will grow as a leader by owning end-to-end team performance, influencing executive stakeholders, and building repeatable systems that elevate both individual and collective performance — preparing you for broader leadership roles in GTM, operations, or general management at a fast-scaling tech company.
🎯 Requirements
- • Minimum of 2 years of quota-carrying sales or account management experience as an individual contributor with a proven track record of consistently exceeding goals
- • Minimum of 5 years of experience building and leading account management teams with a demonstrated history of exceeding performance targets
- • Proficiency in data analytics tools including Salesforce, Looker, and Excel, with the ability to leverage data to drive decisions, identify process improvements, and enhance team efficiency
🏖️ Benefits
- • 100% medical, dental, and vision insurance coverage for employees, with partial coverage for dependents, plus access to One Medical annual membership
- • 401(k) plan with employer match on contributions made during employment at Ramp
- • Flexible PTO, fertility HRA (up to $10,000 per year), parental leave, pet insurance, health and wellness stipend, and centralized home-office equipment ordering
- • "requirements": ["Minimum of 2 years of quota-carrying sales or account management experience as an individual contributor with a proven track record of consistently exceeding goals", "Minimum of 5 years of experience building and leading account management teams with a demonstrated history of exceeding performance targets", "Proficiency in data analytics tools including Salesforce, Looker, and Excel, with the ability to leverage data to drive decisions, identify process improvements, and enhance team efficiency"],
- • "benefits": ["100% medical, dental, and vision insurance coverage for employees, with partial coverage for dependents, plus access to One Medical annual membership", "401(k) plan with employer match on contributions made during employment at Ramp", "Flexible PTO, fertility HRA (up to $10,000 per year), parental leave, pet insurance, health and wellness stipend, and centralized home-office equipment ordering"],
- • "selected_category": "Management",
- • "parent_category": "Management",
- • "confidence": 0.95,
- • "reasoning": "The job title is 'Manager, Account Manager | Mid-Market', which clearly indicates a people management role. The responsibilities center on leading, coaching, hiring, and developing a team of Account Managers, setting performance goals, and representing the team cross-functionally — all core functions of a management role. While the role operates within a sales/GMT context, the primary function is team leadership, not individual quota carrying or direct sales execution. The category 'Management' is the most accurate fit, as it encompasses leadership roles like this one, and there is no more specific child category under Management that matches (e.g., no 'Sales Manager' subcategory is listed in the provided hierarchy)."
Skills & Technologies
Mid-level
Onsite
Degree Required
About Ramp Business Corporation
Ramp Business Corporation provides corporate finance automation software that combines corporate cards, expense management, bill payments, accounting integrations and procurement controls into one platform. The company issues physical and virtual cards, captures receipts via OCR, enforces spend policies, and offers real-time analytics to reduce costs. Founded in 2019 and headquartered in New York City, it serves businesses from startups to large enterprises, focusing on replacing legacy expense systems with automated workflows. Ramp earns interchange revenue from card transactions and subscription fees from its software suite.
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