Job Overview
Location
Remote, Brazil
Job Type
Full-time
Category
Customer Success
Date Posted
April 8, 2026
Full Job Description
đź“‹ Description
- • Manager Client Management I (SIP) at Fiserv, a global leader in fintech and payments, responsible for managing client relationships and ensuring seamless delivery of financial technology solutions that move money and information securely across the globe.
- • Day-to-day responsibilities include serving as the primary point of contact for assigned clients, understanding their business needs, coordinating internal teams to deliver tailored solutions, monitoring service performance, and driving client satisfaction and retention through proactive communication and issue resolution.
- • Fiserv is a trusted partner to financial institutions, corporations, merchants, and consumers, processing millions of transactions daily with a focus on reliability, security, and innovation in the payments ecosystem.
- • In this role, you will develop expertise in client relationship management within the fintech industry, gain exposure to global payment systems, strengthen cross-functional collaboration skills, and grow your ability to drive client success and business impact at scale.
🎯 Requirements
- • Bachelor’s degree in Business, Finance, or a related field
- • Proven experience in client management, account management, or relationship management within financial services or technology
- • Strong communication and interpersonal skills with ability to build trust and influence stakeholders
- • Experience working in a remote or distributed team environment
- • Familiarity with payment processing, fintech solutions, or financial institution operations
- • Ability to analyze client needs and translate them into actionable service plans
🏖️ Benefits
- • Competitive salary and performance-based incentives
- • Comprehensive health, dental, and vision insurance plans
- • Retirement savings plan with company match
- • Paid time off and holidays
- • Professional development and tuition reimbursement opportunities
- • Employee assistance program and wellness resources
Skills & Technologies
About Fiserv, Inc.
Fiserv, Inc. provides financial services technology to banks, credit unions, investment firms, and merchants worldwide. Core offerings include account processing, digital banking, card issuer services, network and payment processing, e-commerce, merchant acquiring, and risk and compliance solutions. The company serves more than 12,000 financial institutions and large enterprises, enabling them to process deposits, loans, payments, and digital transactions across multiple channels while managing regulatory and cybersecurity requirements.
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