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Job Overview
Location
USA
Job Type
Full-time
Category
Product Management
Date Posted
December 4, 2025
Full Job Description
đź“‹ Description
- • Own the West Region Last Mile Rental (LMR) van-pool program for a 10,000+ vehicle national fleet, translating strategy into daily execution that keeps drivers on the road and clients delighted.
- • Drive end-to-end program performance—revenue, cost, risk, and customer satisfaction—by turning data into decisions that move the needle every week.
- • Orchestrate the full vehicle life-cycle: from factory pickup, inspection, and remediation through preventative maintenance, registration renewals, warranty work, and final redeployment, ensuring every unit is compliant, safe, and revenue-ready.
- • Lead a distributed team of 2–3 direct reports and ~50 field, shop, and logistics professionals; coach, mentor, and hold them accountable to KPIs while fostering a culture of safety, inclusion, and continuous improvement.
- • Partner with Technology Solutions to evolve the LMR digital platform—identify pain points, prioritize enhancements, and champion user adoption that slashes cycle time and boosts transparency.
- • Manage a network of third-party vendors for mechanical and body repairs; negotiate scope, cost, and turnaround while monitoring quality and warranty compliance.
- • Monitor real-time transportation logistics to guarantee on-time delivery and retrieval of vehicles to 25+ LMR stations across the West; pivot quickly when weather, traffic, or supply-chain disruptions threaten service levels.
- • Translate client feedback into actionable insights; represent the LMR organization in quarterly business reviews, presenting metrics, success stories, and improvement roadmaps to senior leadership and Fortune 500 clients.
- • Build and maintain relationships with DMV offices, OEM partners, and insurance carriers to streamline licensing, titling, and claims processes.
- • Champion safety and compliance—audit maintenance records, enforce DOT standards, and ensure every driver has a road-ready vehicle.
- • Develop annual operating plans and budgets; track variances, forecast demand, and implement cost-containment initiatives without compromising service quality.
- • Travel 25–50 % across the western U.S. to inspect sites, coach teams, and strengthen client partnerships; maintain a flexible schedule that includes weekends and holidays when program needs spike.
- • Leverage advanced Excel and Power BI to build dashboards that turn fleet telematics, financial, and customer data into clear narratives for executives and frontline teams.
- • Pilot new sustainability initiatives—EV integration, route optimization, and carbon-reduction pilots—that align with Element’s ESG commitments and client mandates.
- • Serve as the escalation point for high-priority incidents; coordinate cross-functional response teams to restore service and protect the client experience.
🎯 Requirements
- • Bachelor’s degree plus 1–3 years managing rental or fleet operations with deep knowledge of repair, maintenance, inventory, and customer service.
- • 3–5 years of B2B client account management or customer service experience in a complex, multi-stakeholder environment.
- • Proficiency in MS Word, Excel, and PowerPoint; advanced Excel (pivot tables, VLOOKUP, macros) strongly preferred.
- • Ability to drive and be on your feet up to 8 hours; must hold a valid driver’s license and be available on weekends and some holidays.
- • Convenient access to a major airport in the western U.S. to support 25–50 % travel across multiple states.
- • Nice-to-have: hands-on experience managing large commercial van fleets, intermediate mechanical knowledge of delivery vehicles, and familiarity with automotive supply-chain logistics.
🏖️ Benefits
- • Competitive base salary range of $98,200–$135,000 annually, with actual compensation aligned to experience, performance, and market data.
- • Comprehensive health and welfare benefits—medical, dental, vision, life, and disability coverage—designed to support you and your family.
- • Robust paid time-off program including vacation, sick leave, and company holidays, plus flexible scheduling to support work-life balance.
- • A culture of innovation, empowerment, and accountability where your ideas directly shape the future of fleet mobility.
Skills & Technologies
Remote
Degree Required
About Element Fleet Management Corp.
Element Fleet Management Corp. is a North American fleet management services company headquartered in Toronto, Canada. It provides end-to-end fleet solutions including vehicle acquisition, financing, maintenance, fuel management, accident management, telematics, and remarketing for corporate and government fleets. The company manages over 1.4 million vehicles across various industries such as pharmaceutical, retail, utility, and public sectors. Services support cars, light-duty trucks, and material handling equipment, leveraging data analytics and technology platforms to optimize fleet performance and reduce total cost of ownership for clients throughout the vehicle lifecycle.
