Job Overview
Location
Remote - United States
Job Type
Full-time
Category
DevOps
Date Posted
June 6, 2026
Full Job Description
đź“‹ Description
- • Lead a team of Implementation Analysts responsible for end-to-end delivery of healthcare data integrations across trading partners, vendors, and direct submitters.
- • Oversee the full implementation lifecycle—from requirements gathering and configuration through testing, go-live, and post-production warranty support.
- • Serve as the primary escalation point for complex client issues and production escalations, driving cross-functional resolution with engineering, product, and customer teams.
- • Partner in a co-manager model to balance team workload, ensure delivery consistency, and support team success across multiple concurrent initiatives.
- • Coach, develop, and manage performance of technical team members through regular 1:1s, feedback, and career growth planning.
- • Drive continuous improvement of delivery processes, workflows, and tools to enhance team efficiency, quality, and operational performance.
- • Collaborate closely with product, engineering, and customer-facing teams to identify system gaps and align on delivery outcomes.
- • Support release cycles with occasional evening or weekend involvement as needed to ensure successful deployments and client satisfaction.
- • Act as a technical and operational liaison between internal teams and external healthcare trading partners, ensuring compliance with X12/HIPAA data standards.
- • Translate complex technical concepts into clear, business-friendly communication for stakeholders at all levels.
- • Operate effectively in fast-paced, ambiguous environments where processes are evolving and requirements are not always clearly defined.
- • Maintain composure and confidence when managing high-pressure situations, including critical client escalations and production incidents.
- • Contribute to shaping how implementation delivery is structured and executed across the organization, influencing best practices and team collaboration.
🎯 Requirements
- • Strong experience working with healthcare data standards, including X12 and HIPAA transactions
- • Experience with clearinghouse models, trading partners, and data flow across systems
- • Proven ability to manage multiple concurrent initiatives, priorities, and escalations
- • 3+ years demonstrated leadership experience managing and developing technical teams
- • Strong communication skills with the ability to translate technical concepts into business-friendly language
- • Ability to operate effectively in ambiguous, fast-changing environments (not strictly “by the book”)
🏖️ Benefits
- • Competitive salary and bonus structure
- • Generous HSA company contribution
- • Healthcare, vision, and dental benefits
- • 401k match program available on day one
- • Unlimited PTO for salaried associates; 19+ days PTO for hourly associates plus 9 paid holidays
- • Reimbursement up to $250/year for wellness activities (gym memberships, racing events, weight management programs)
- • Education reimbursement for professional development
- • Paid Parental Leave for birth and adoptive parents
- • Company-sponsored culture teams, Young Professionals Group, and in-office pop-up lunches (for Jacksonville-based employees)
- • Remote-first, camera-required virtual work environment to ensure security and collaboration
Skills & Technologies
About Availity, LLC
Availity operates a nationwide health information network that connects health plans, providers, and technology partners to exchange administrative, clinical, and financial data in real time. The company offers APIs, web portals, and revenue cycle management tools that automate eligibility verification, prior authorization, claims processing, and patient financial engagement. Serving hospitals, physician practices, and payers across the United States, Availity processes billions of transactions annually, reducing administrative costs and improving care coordination.
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