Manager, Legal Operations

📋 Description

• • Own the legal department budget, including planning, tracking, forecasting, and variance analysis in partnership with Finance.
• • Oversee the outside counsel management program, managing firm relationships, enforcing outside counsel guidelines, negotiating rates, and managing matter budgets.
• • Serve as primary administrator for e-billing platforms and matter management systems, ensuring data integrity and training the legal team on tool usage.
• • Lead the monthly accruals process by tracking unbilled outside counsel spend, gathering estimates from law firms, and ensuring accurate financial reporting at close.
• • Lead vendor selection and RFP processes for legal technology solutions and outside counsel panels.
• • Evaluate and implement AI and automation tools to reduce administrative burden on attorneys and improve operational efficiency.
• • Build and maintain dashboards and reporting on legal spend for leadership, translating data into actionable insights.
• • Identify, design, and implement process improvements across legal workflows to enhance scalability, efficiency, and impact.
• • Serve as a trusted operational partner and thought leader to attorneys and cross-functional business stakeholders on legal operations best practices.
• • Manage cross-functional projects from initiation through execution with strong change management skills.
• • Maintain a proactive, solution-oriented approach to continuously improve legal department operations and deliver measurable results.
• • Work independently while building strong relationships across legal, finance, and business teams to drive alignment and adoption of operational systems.
• • Ensure compliance with internal policies and external regulations related to legal spend, vendor management, and data governance.
• • Support the Director, Head of Legal Operations in scaling the legal function to meet the growing needs of a public company in a fast-paced health and wellness environment.
• • Promote a culture of efficiency, transparency, and continuous improvement within the legal team through data-driven decision-making and process innovation.
• • Collaborate with external vendors and law firms to optimize service delivery, cost control, and performance metrics.
• • Stay current on legal operations trends, emerging technologies, and industry benchmarks to recommend strategic enhancements.
• • Ensure accurate and timely reporting of legal department metrics to senior leadership and finance partners.
• • Train and onboard new legal team members on operational systems, workflows, and financial controls.