Manager, Solutions Engineer Pro Product

ServiceTitan, Inc.

Job Overview

Location

US Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Manager, Solutions Engineer Pro Product at ServiceTitan, you will lead a team of Solutions Engineers to drive sales success by delivering tailored product demonstrations and technical guidance that align with customer business needs, directly impacting revenue growth and customer satisfaction in the service industry.
• Day to day, you will support sales efforts in client-facing meetings by leading custom product demos, manage and coach a team of Solutions Engineers (including Enterprise-level SEs), conduct weekly 1:1s, review and enforce demo quality standards, collaborate with Pro Sales and Enterprise teams to resolve challenges, and report operational and financial KPIs to senior management.
• You will join ServiceTitan, a fast-growing SaaS company dedicated to empowering residential, commercial, and construction businesses with best-in-class software solutions, where innovation, inclusivity, and employee growth are core to the culture and mission.
• In this role, you will develop leadership and coaching expertise, deepen your knowledge of SaaS sales cycles and product strategy, influence cross-functional processes to improve sales close rates and reduce onboarding rejection, and gain strategic visibility by reporting KPIs to senior leadership while shaping the performance and effectiveness of a high-impact SE team.

🎯 Requirements

• 2-4 Years in Solutions Engineer Role at a SaaS company
• 1-2 Years in a Management Role preferred
• Proven track record of success at previous companies
• Experience and familiarity of our products and line of business a plus

🏖️ Benefits

• Flextime, recognition, and support for autonomous work including flexible time off, learning and development opportunities, leadership training, and rewards through Bonusly and peer-nominated awards
• Holistic health and wellness benefits: company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth including One Medical memberships
• Support for Titans at all stages of life: parental leave, up to $20k in fertility services (IUI/IVF), surrogacy and adoption reimbursement, on-demand maternity support via Maven Maternity, free breast milk shipping via Maven Milk, pet insurance, legal advisory services, and financial planning tools

Skills & Technologies

Remote

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ServiceTitan, Inc.

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About ServiceTitan, Inc.

ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.

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