Job Overview
Location
US Remote - California
Job Type
Full-time
Category
Marketing
Date Posted
May 20, 2026
Full Job Description
đź“‹ Description
- • As a Market Research Manager at Collectors Universe, Inc., you will serve as the engine behind understanding customers and the card collecting market, moving beyond surface-level trends to uncover the 'why' that drives strategic decisions in marketing, product, and business.
- • Day to day, you will independently lead end-to-end research projects—designing, recruiting, conducting fieldwork, moderating sessions, and reporting insights to stakeholders—while owning brand health tracking programs and leading custom studies on customer attitudes, concept testing, competitive analysis, and churn.
- • You will join the Customer Insights team at a global leader in collectibles authentication and grading, with subsidiaries including PSA, PCGS, Beckett, and SGC, serving passionate collectors across trading cards, comics, coins, video games, and more from headquarters in Santa Ana and offices worldwide.
- • In this role, you will deepen your expertise in advanced quantitative and qualitative methodologies, influence high-stakes business decisions with actionable insights, and grow as a strategic partner to Marketing, Product, Growth, Finance, and senior executives in a mission-driven, innovative organization.
🎯 Requirements
- • 5+ years of experience in market research at an agency or client-side organization
- • Strong expertise in both quantitative and qualitative research methods, with emphasis on survey design, sampling, weighting, data processing, and interview moderation; experience with MaxDiff, conjoint, or segmentation analysis is a plus
- • Proficiency with survey platforms (Qualtrics, SurveyMonkey, Alchemer, etc.) and familiarity with statistical software (SPSS, DisplayR, Q, etc.)
- • Exceptional attention to detail in data hygiene, including survey logic proofing, link testing, and QA
- • Analytical mindset with the ability to interpret complex data, uncover narratives, and deliver actionable, story-driven insights to influence stakeholders
🏖️ Benefits
- • Comprehensive health insurance including Medical, Dental, and Vision for all full-time employees
- • Additional benefits such as fertility, commuter, and educational assistance programs
- • Competitive 401(k) matching plan to support long-term financial goals
- • Generous time-off policies including paid vacation, flexible time-off for salaried employees, and ten company-paid holidays
- • Employee discounts on select grading services and flexible work schedules to accommodate personal needs
- • Fun, inclusive working environment with team celebrations, holiday events, and building activities
Skills & Technologies
About Collectors Universe, Inc.
Collectors Universe, Inc. is a third-party authentication, grading and related services company for high-value collectibles, primarily coins, trading cards, sports memorabilia, autographs and stamps. Founded in 1986 and headquartered in Santa Ana, California, it operates Certified Collectibles Group subsidiaries PSA, PCGS and others, providing standardized grading, encapsulation and population reports that establish market confidence. Revenue derives from grading fees, membership and online reference tools. After going private in a 2021 acquisition led by entrepreneur Nat Turner, it continues to serve collectors, dealers and auction houses worldwide while expanding digital resources and China operations.
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