Martech Director

Polymarket Inc.

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• As Martech Director, you own the full technical and operational layer of our lifecycle program, including the martech stack, campaign orchestration logic, data pipelines feeding our CRM, QA standards, and deployment governance.
• You're responsible for configuration, integrations, troubleshooting, and deployment standards across all three lifecycle tracks, with no dependency on a separate engineering team for day-to-day operations.
• You will build and maintain campaign orchestration logic across acquisition, retention, and reactivation, evolving toward fully automated, programmatic execution using data signals and AI where applicable.
• You will manage integrations between the martech stack and upstream data pipelines, partnering with the central data team to consume segmentation models and customer data cleanly without duplicating ownership.
• You will audit and maintain CRM data hygiene on an ongoing basis, keeping segmentation inputs accurate and reliable and documenting the interface between lifecycle ops and the central data team as both sides scale.
• You will translate stack gaps and capability needs into a prioritized roadmap, presenting build vs. buy tradeoffs and architecture recommendations to growth leadership.
• You will set and enforce operational standards for the retention program specifically, including QA processes, deployment governance, and experimentation cadence, establishing what best-in-class in-life and reactivation operations actually looks like here.

🎯 Requirements

• 5+ years in marketing automation, martech, or CRM operations, with hands-on experience owning the technical layer, not just using the tools.
• Proven experience owning data pipelines and integrations in a martech context, including building and maintaining connections between CRM platforms and upstream data sources.
• Deep platform administration experience across major marketing automation and CRM tools. You can configure, troubleshoot, and own these systems without routing work through a separate technical team.

🏖️ Benefits

• Competitive salary & equity
• Unlimited PTO
• Full Health, Vision, & Dental coverage
• 401k match
• Hardware setup: new MacBook Pro, big display, & accessories

Skills & Technologies

Express

Onsite

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Polymarket Inc.

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About Polymarket Inc.

Polymarket is a decentralized prediction market platform that allows users to trade on the outcomes of future events. Operating on blockchain technology, it enables individuals to bet on a wide range of topics, including politics, current events, and cryptocurrency. The platform facilitates transparent and trustless trading by leveraging smart contracts, ensuring that payouts are automatically executed based on verified event resolutions. Polymarket aims to democratize information and provide a novel way for people to engage with and profit from their insights into the future, fostering a global community of informed predictors.

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