Member of Technical Staff, Forward Deployed

Vapi Technologies Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Deploy enterprise-grade voice AI solutions end-to-end for major customers like Amazon Ring, New York Life, and Intuit within 30 days of hire.
• Identify gaps between product capabilities and customer needs during deployments, then build internal tooling or product enhancements that make future deployments materially faster by day 60.
• Design and establish new processes or infrastructure that the team did not previously have in place, ensuring scalability as enterprise ARR grows 5x year-over-year.
• Work directly with customers to understand their business workflows and translate them into technical requirements for voice agent deployment.
• Collaborate across Product, GTM, and Engineering teams to align on customer success metrics and product roadmap priorities.
• Build and customize frontend interfaces using React, Next.js, Vue, or Tailwind to enhance customer onboarding experiences.
• Develop and maintain backend services using Node.js, Express, FastAPI, Django, or Flask to support real-time voice interactions and data flows.
• Implement data models and integrations using SQL, MongoDB, DynamoDB, or Redis to store and retrieve customer-specific voice agent configurations.
• Deploy and manage infrastructure on AWS, GCP, Azure, Vercel, or Railway to ensure reliable, low-latency voice agent performance.
• Leverage TypeScript and Python to write clean, maintainable code across full-stack components.
• Utilize AI/ML technologies including LLM APIs, RAG, and vector databases (Pinecone, pgvector) to enhance voice agent intelligence and context retention.
• Integrate real-time communication protocols such as WebSockets, SSE, WebRTC, or SIP to enable seamless voice interactions.
• Automate deployment workflows using Docker, Kubernetes, or Infrastructure-as-Code (IaC) to reduce manual effort and increase consistency.
• Document all deployed solutions, internal tools, and processes to enable knowledge sharing and replication across the team.
• Operate autonomously in ambiguous environments, identifying problems and driving solutions without waiting for direction.
• Communicate complex technical concepts clearly to both engineering teams and executive stakeholders.
• Contribute to open source projects or ship personal technical projects that demonstrate initiative and ownership.
• Participate in quarterly off-sites and team-building activities to foster a collaborative, kind, and founder-driven culture.
• Utilize advanced coding tools such as Cursor, Claude Code, Codex, or Windsurf to accelerate development and improve code quality.
• Maintain a bias toward action: identify a broken system, fix it, and document the improvement.
• Work in a startup environment with fewer than 50 employees, where roles are fluid and impact is direct and measurable.
• Serve as a founding or early engineer (first 10) at a startup that raised a Series A or higher, bringing institutional knowledge of scaling technical operations.
• Contribute to the company’s generational mission: building the human interface for every business through voice AI.

🎯 Requirements

• 5+ years of professional engineering experience
• Has worked at a company with fewer than 50 people
• Has shipped at least one product with real users (1,000+ active users, revenue-generating, or critical to business operations)
• 1+ year as a founding or early engineer (first 10) at a startup that raised Series A or beyond
• Strong generalist: proficient in UI/UX implementation, API design, data modeling, and systems architecture
• Backend: Node.js, Express, FastAPI, Django, or Flask; Frontend: React, Next.js, Vue, or Tailwind; Language: TypeScript or Python; Database: SQL, MongoDB, DynamoDB, or Redis; Deployment: AWS, GCP, Azure, Vercel, or Railway

🏖️ Benefits

• Competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision
• Quarterly off-sites and team-building activities
• Flexible time off: take what you need
• Catered meals, transportation, gym membership, and $10k annual learning and development budget

Skills & Technologies

Python

JavaScript

TypeScript

React

Vue.js

Senior

Onsite

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Vapi Technologies Inc.

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About Vapi Technologies Inc.

Vapi empowers developers to build and deploy advanced voice AI agents through a highly configurable, API-first platform. Serving a wide range of clients from startups to Fortune 500 companies, Vapi simplifies the creation of leading voice AI products and scales phone operations efficiently. The platform supports a global user base, evidenced by its multilingual capabilities in over 100 languages. With impressive traction, Vapi has powered over 300 million calls and launched more than 2.5 million assistants, highlighting its significant impact and reliability in the voice AI market.

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