Mid-Market Solutions Engineering Manager

Ashby Inc.

Job Overview

Location

Remote - US

Job Type

Full-time

Full Job Description

📋 Description

• Lead and grow a high-performing team of Solutions Engineers focused on mid-market prospects, hiring, onboarding, and developing world-class talent who serve as trusted technical advisors.
• Coach Solutions Engineers on discovery techniques, storytelling, demo excellence, product knowledge, competitive positioning, and commercial collaboration with Account Executives to secure both technical and commercial wins.
• Shape a culture of ownership, collaboration, and continuous improvement within the Solutions Engineering team, driving accountability and performance.
• Partner with Mid-Market sales leadership to align on pipeline priorities and ensure optimal SE coverage that accelerates deal momentum and closes complex, multi-stakeholder sales cycles.
• Oversee the team’s execution of demos, trials, technical evaluations, and RFP responses, ensuring every customer touchpoint is consultative, crisp, and actionable.
• Step in as a technical expert during critical deals to resolve complex objections, demonstrate product capabilities, and reinforce customer confidence in Ashby’s solution.
• Standardize and evolve core workflows including demo frameworks, trial structures, RFP processes, and internal product knowledge repositories to increase team efficiency and scalability.
• Identify recurring patterns from field feedback and translate them into actionable product insights, roadmap recommendations, and internal process improvements.
• Equip the Solutions Engineering team with the right tools, enablement materials, and infrastructure to support high-velocity, multi-stakeholder sales motions.
• Drive operational excellence by building scalable systems, playbooks, knowledge bases, and demo environments with intentionality and precision.
• Serve as a strategic bridge between Sales, Product, and Customer Success teams, ensuring customer feedback directly informs product innovation and go-to-market strategy.
• Champion a customer-centric approach rooted in empathy for talent teams, focusing on solving real, nuanced hiring challenges rather than just selling features.
• Maintain a relentless focus on building systems and processes that enable the team to win more often and more efficiently, not just execute individual deals.
• Communicate complex technical concepts clearly and coach others to do the same, elevating the entire team’s ability to articulate value and impact.
• Actively contribute to shaping how Ashby scales its sales motion, with initiatives that define the long-term operating model of the Solutions Engineering function.

🎯 Requirements

• Experience managing or mentoring Solutions Engineers in complex, multi-stakeholder SaaS sales motions.
• Proven ability to hire, grow, and develop talent, with success measured by team performance and individual growth.
• Strategic mindset focused on process, enablement, and operational excellence, not just individual deal execution.
• Strong business acumen to guide teams in connecting product capabilities to measurable customer outcomes.
• Experience building scalable systems, playbooks, demo frameworks, or trial structures in a fast-paced environment.
• Comfort and energy in fast-paced, high-change environments with a bias for building and iterating quickly.

🏖️ Benefits

• Opportunity to lead a team supporting a product prospects love and often request to buy before the demo ends.
• Front-row seat to shaping innovation in the talent acquisition technology space.
• Leadership role focused on building scalable systems that define how the company scales for years to come.
• Collaborative culture rooted in empathy for talent teams and solving their real challenges.
• Exposure to cross-functional impact across Sales, Product, and Customer Success.
• Work in a fair, transparent, and inclusive hiring environment committed to diversity and equal opportunity.

Skills & Technologies

Mid-level

Remote

Degree Required

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Ashby Inc.

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About Ashby Inc.

Ashby provides recruiting software that combines applicant tracking, candidate relationship management, and analytics in a single platform. It enables recruiting teams to manage pipelines, schedule interviews, communicate with candidates, and generate reports using customizable workflows and automation. The platform integrates with email, calendars, and other recruiting tools to consolidate data and streamline hiring processes. Founded in 2018, Ashby serves high-growth technology companies and enterprises seeking to improve hiring efficiency and make data-driven recruiting decisions.

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