Hangar Aviation Technologies, Inc. logo

Mortgage Loan Processor (Client-Facing)

Job Overview

Location

Peru - Lima

Job Type

Contract

Category

Marketing

Date Posted

March 18, 2026

Full Job Description

đź“‹ Description

  • • The Mortgage Loan Processor (Client-Facing) role at Hangar Aviation Technologies, Inc. is critical to ensuring seamless, compliant, and timely processing of residential mortgage loans from application to closing, directly impacting client satisfaction and operational efficiency in a fast-growing, remote-first environment serving US-based lenders and borrowers.
  • • This position serves as the primary point of contact for clients, guiding them through complex documentation requirements while maintaining rigorous attention to detail, proactive communication, and adherence to regulatory standards—making it essential for minimizing delays and building trust in the lending process.
  • • Day-to-day responsibilities include managing residential loan files from initial submission through final closing, ensuring each file progresses smoothly through every stage of the mortgage lifecycle.
  • • The processor will collect, review, and verify borrower documentation—including income statements, tax returns, asset verification, and credit reports—for accuracy, completeness, and compliance with lender and investor guidelines.
  • • Direct client communication is central to the role: the processor will proactively reach out to borrowers via phone, email, and video conferencing to request missing documents, clarify information, and provide regular status updates to reduce anxiety and keep the process transparent.
  • • Coordination with loan officers, underwriters, title companies, appraisers, and other third parties is required to resolve bottlenecks, schedule appointments, and ensure all parties have the information needed to move the file forward efficiently.
  • • The role demands strict adherence to compliance guidelines (including RESPA, TRID, and state-specific regulations) and internal submission standards to prevent rework, delays, or regulatory risk.
  • • Maintaining impeccable digital records in loan origination systems (such as Encompass or Calyx) and CRM platforms is mandatory, with consistent updates to ensure audit readiness and seamless handoffs between teams.
  • • The processor must anticipate potential issues—such as documentation gaps, appraisal delays, or title discrepancies—and take initiative to resolve them before they impact closing timelines, demonstrating ownership and problem-solving agility.
  • • Working within US time zones (EST–PST) requires flexibility and discipline to align with lender, borrower, and partner schedules while maintaining productivity in a fully remote setting.
  • • The role offers significant professional growth: the processor will deepen expertise in US mortgage lending practices, gain mastery of industry-standard loan origination and CRM tools, and develop advanced client management and regulatory compliance skills transferable across financial services.
  • • Success in this position can lead to advancement into senior processing roles, team lead positions, or specialization in areas like underwriting support, quality control, or loan closing coordination within Hangar’s expanding global talent network.

🎯 Requirements

  • • Experience in loan processing, mortgage support, or a similar administrative/client-facing role
  • • Strong organizational skills with exceptional attention to detail
  • • Ability to manage multiple loan files and deadlines simultaneously
  • • Clear, professional written and verbal communication skills
  • • Prior remote work experience is mandatory; fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar) and experience working with US or UK-based companies

🏖️ Benefits

  • • Competitive pay aligned with global remote talent markets
  • • Opportunity to build a long-term, remote career with fast-growing global companies
  • • Access to vetted employers through Hangar’s curated talent network
  • • Real growth opportunities with skill development and career progression support
  • • Fully remote work flexibility with no geographic constraints beyond US time zone alignment

Skills & Technologies

Remote

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Hangar Aviation Technologies, Inc. logo
Hangar Aviation Technologies, Inc.
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About Hangar Aviation Technologies, Inc.

Provider of an online platform that connects aircraft owners and operators with certified pilots and instructors for on-demand charter, rental, training and ferry flights. The marketplace vets pilots, manages scheduling, payment and insurance, giving owners access to qualified crew while enabling pilots to find work across piston, turboprop and jet aircraft nationwide. Based in Austin, Texas, the company serves private owners, flight schools, charter operators and corporate flight departments seeking flexible pilot staffing solutions.

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