Job Overview
Location
India (Remote)
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 9, 2026
Full Job Description
đź“‹ Description
- • We are seeking a highly organized and detail-focused Mortgage Support Specialist to assist in the preparation, review, and coordination of mortgage loan files throughout the lending process.
- • This role involves supporting loan officers, underwriters, and processors by ensuring all required documentation is accurate, complete, and submitted on time.
- • The ideal candidate will have strong communication skills, a keen eye for detail, and the ability to manage multiple tasks in a fast-paced, deadline-driven environment.
- • Maintain clear and professional communication with internal teams, external partners, and stakeholders.
- • Address questions, concerns, or issues in a timely and efficient manner to ensure smooth workflow and collaboration.
- • Maintain accurate, well-organized, and up-to-date records for operational, compliance, and reporting purposes.
- • Ensure documentation standards meet regulatory and internal quality requirements.
- • Regularly assess and refine operational processes based on team feedback and evolving business needs.
- • Identify areas for efficiency improvement and recommend actionable solutions.
- • Loan Processing: Support post-closing activities, including audits and processing of mortgage files.
- • Create comprehensive loan submission packages for the Underwriting department, ensuring all necessary documents and information are included.
- • Review loan applications for completeness and accuracy, addressing any potential errors or omissions.
- • Assemble and organize loan documents, ensuring they are properly prepared for underwriting and processing.
- • Maintain strict adherence to deadlines required for loan applications.
- • Correct any errors or discrepancies in loan applications.
- • Support post-closing activities, including audits and processing of mortgage files.
- • Collect documentation from third-party vendors (HOI, title, VOE, payoff, etc.)
- • Review critical documents supplied by clients for completeness and accuracy prior to underwriting
- • Ensure mortgage disclosures are complete, signed, and correctly dated
- • Communicate with processors and underwriters regarding missing or incorrect documentation
- • Maintain strong attention to detail and organizational accuracy
🎯 Requirements
- • Knowledge of mortgage loan processing and documentation
- • Strong attention to detail and accuracy
- • Excellent communication and interpersonal skills
- • Ability to multitask and meet deadlines in a fast-paced environment
- • Proficient in Microsoft Office and comfortable with tech tools
- • Strong organizational and problem-solving abilities
- • Adaptable and team-oriented
- • Hands-on experience with Go HighLevel administration or platform management is highly desirable.
🏖️ Benefits
- • Competitive salary
- • Comprehensive benefits package
- • Opportunities for professional growth and development
- • Collaborative and dynamic work environment
- • Recognition and rewards for outstanding performance
- • Flexible work arrangements
- • Professional development opportunities
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About RealNetworks, Inc.
Founded in 1994, RealNetworks pioneered streaming media technologies and continues to provide software for secure audio, video, and facial recognition. Its products include RealPlayer, mobile and PC media applications, RealTimes storytelling tools, and SAFR computer-vision platform for live video analytics and biometric identity verification. The company serves consumers, broadcasters, and enterprises worldwide from its Seattle headquarters.
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