Network Engineer

📋 Description

• • Network Right Inc. is at the forefront of revolutionizing the IT service industry, driven by a mission to craft a human-centric, innovative, and next-generation IT landscape. We pride ourselves on delivering bespoke, custom solutions tailored to the unique needs of each client, effectively bridging the gap between complex technology and the people who use it. Our focus is on empowering growing businesses with IT support that not only streamlines operations but also enhances the daily lives of their employees through seamless technology integration. As a Network Engineer at Network Right, you will be the linchpin of our networking expertise, serving as the primary technical authority across our diverse service teams. This pivotal role involves the comprehensive design, meticulous implementation, and robust support of client network environments, encompassing everything from intricate firewall configurations and sophisticated VLAN designs to large-scale multi-site deployments and proactive performance optimization.
• • Your responsibilities will extend to acting as the highest-level escalation point for the most complex network challenges our clients face. You will collaborate closely with internal teams on new deployments, critical upgrades, and strategic network enhancements. This position offers a dynamic blend of hands-on technical execution and strategic ownership, ensuring that every client environment we manage is not only secure and scalable but also adheres to our high standards of standardization. As a Subject Matter Expert (SME) in networking, you will play a crucial role in defining and elevating the networking standards across our entire organization. Furthermore, you will be instrumental in cultivating and maintaining strong, collaborative relationships with both our valued clients and our internal cross-functional teams, fostering an environment of trust and technical excellence.
• • Key responsibilities in this role include:
• • Serving as the definitive networking subject matter expert, providing guidance and support to both Service Delivery and Professional Services teams, ensuring consistent and high-quality network solutions.
• • Taking ownership of the end-to-end lifecycle of client network environments, from initial design and detailed configuration to ongoing support, including the seamless execution of new deployments and critical upgrades.
• • Proactively monitoring network performance, ensuring optimal operation, and maintaining high standards of standardization across all subscription-based client networks to guarantee reliability and efficiency.
• • Acting as the ultimate escalation point for intricate and challenging network issues, leading comprehensive root cause analysis investigations and implementing effective, long-term solutions.
• • Collaborating closely with project teams on the scoping, meticulous execution, and thorough documentation of all network-focused initiatives, ensuring alignment with client objectives and project timelines.
• • Identifying opportunities for and recommending the implementation of strategic improvements to network infrastructure, with a focus on enhancing overall reliability, future scalability, and robust security posture.
• • Developing and maintaining network documentation, including diagrams, configurations, and best practice guides, to ensure knowledge transfer and operational consistency.
• • Staying abreast of the latest networking technologies, trends, and security threats, and applying this knowledge to enhance client solutions and internal processes.
• • Participating in pre-sales technical discussions, assisting sales teams in understanding client network requirements and proposing appropriate solutions.
• • Contributing to the development and refinement of Network Right’s internal networking best practices, standards, and methodologies.
• • Mentoring junior network engineers and sharing knowledge to foster a culture of continuous learning and technical growth within the team.
• • Ensuring compliance with client security policies and industry regulations through diligent network design and management.
• • Troubleshooting and resolving complex network connectivity, performance, and security issues across diverse client infrastructures.
• • Managing and maintaining network device configurations, firmware updates, and patch management to ensure optimal security and functionality.
• • Designing and implementing robust VPN solutions for secure remote access and site-to-site connectivity.
• • Optimizing network traffic flow and bandwidth utilization through effective routing and switching configurations.
• • Implementing and managing network security measures, including firewalls, intrusion detection/prevention systems, and access control lists.
• • Planning and executing network disaster recovery and business continuity strategies.
• • Evaluating and recommending new network hardware and software solutions to meet evolving client needs and technological advancements.
• • Contributing to the continuous improvement of our service delivery processes and methodologies related to network management.
• • Building and nurturing trusted advisor relationships with key client stakeholders, understanding their business objectives and how technology can support them.
• • Ensuring that all network solutions are aligned with Network Right’s core values of innovation, human-centricity, and client success.
• • This role is ideal for a seasoned network professional who thrives in a client-facing environment, possesses a deep technical acumen, and is passionate about leveraging technology to solve business challenges. You will have the autonomy to shape network solutions and the opportunity to make a significant impact on the success of our clients and the growth of Network Right Inc.